Everest Group

JANUARY 22, 2024

Generative Artificial Intelligence (AI) is poised to revolutionize customer experience management (CXM) by creating personalized, empathetic, and more fulfilling experiences that drive brand loyalty and business growth. Learn more on this topic in the webinar, The Generative AI Advantage in Enterprise CXM Operations.

Management 64

Management Regulations Sales Banking 64

IBM Services

APRIL 1, 2024

We’ll discuss select high-impact product use cases that demonstrate the potential of AI to revolutionize the way we develop, market and deliver products to customers. Addressing customer inquiries with an AI-driven chatbot ChatGPT distinguished itself as the first publicly accessible GenAI-powered virtual chatbot.

Analytics 82

Analytics Sales Out-Tasking Automation 82

Zinnov

AUGUST 28, 2023

Top hyperscalers in the world are competing to capture this unmet market share, but it’s not a one-size-fits-all approach. Projections indicate that while the percentage of Small Medium Businesses (SMBs) and large enterprises that utilized Generative AI in 2022 was 5% and 25% respectively, those values are set to increase 2.8X

Co-Sourcing 97

Co-Sourcing Engineering Sourcing Right-Sizing 97

Zinnov

SEPTEMBER 22, 2022

This is corroborated by the fact that over 75% of global enterprises have augmented their AI investments by 18% since 2020. Today more than ever, companies across industries are leveraging this advanced technology to execute tasks at accelerated speeds and capture lasting value at scale, while also providing a superior customer experience.

Healthcare 145

Healthcare Government E-Commerce Automation 145

Amzur

APRIL 7, 2022

Technology is omnipresent and an intricate part of our daily routine.With the advent of cloud technology, solutions and services have become even more accessible at one’s fingertips. Cloud solutions have significantly reduced the time and cost spent on application development, deployment, and maintenance. . AWS (Amazon Web Services).

Marketing 91

Marketing Right-Sizing Flexibility Analytics 91

Zinnov

MAY 30, 2023

All businesses, including Automation platform companies, are exploring the possible applications and implications of integrating Automation technologies such as Robotics Process Automation (RPA), Intelligent Document Processing (IDP) , Intelligent Virtual Agents (IVA) , Low Code/No Code (LC/NC), with Generative AI.

Automation 98

Automation Robotics Process Automation Manufacturing Healthcare 98

Amzur

APRIL 14, 2022

Reading Time: 5 minutes. IT infrastructure and application development have both become more convenient and agile over the last decade with the evolution of cloud computing solutions. Lack of custom migration strategies. If yes, this blog has the answers you are probably seeking. Lack of skilled resources.

Analytics 52

Analytics Engineering Research Marketing 52