Forrester Digital Transformation

NOVEMBER 28, 2022

Forrester’s European Open Banking Forecast predicts a doubling of the adoption of open banking across countries, and use cases, from 2022 to 2027.

Banking 130

Banking Service Innovation Management Service 130

3Pillar Global

SEPTEMBER 22, 2023

In this blog post, we explore how banks and credit unions can fuel innovation by harnessing the combined power of creativity and execution, resulting in remarkable digital products and unparalleled customer and member experiences. Embrace a Culture of Creativity Creativity is the genesis of all innovation.

Banking 52

Banking Design Collaborations Research 52

Perficient Digital Transformation

JANUARY 16, 2023

When dad was paid on Friday, after cashing his check at the bank and getting his wages from the teller, he would stop by the store and pay off the accumulated family debt with a quarter or so. Again, a financial service – credit – had been extended at the point of purchase to facilitate the transaction. .

Finance 64

Finance E-Commerce Banking Sales 64

3Pillar Global

SEPTEMBER 21, 2023

Digital product design in banks, credit unions, and financial institutions can find the same successful path by viewing errors not as setbacks, but as useful feedback and opportunities for insight. Without question, trial-and-error iteration is the spine of successful digital product design in financial services today.

Design 91

Design Flexibility Banking Service 91

Perficient Digital Transformation

FEBRUARY 2, 2023

Visa launched its pilot biometric payment card with Mountain America Credit Union and Bank of Cyprus, introducing the fingerprint scan as an alternative authentication method to a pin number. Given this new practicality, many financial services institutions are lining up to participate in the program.

Accounting 110

Accounting Banking Flexibility Retail 110

Capgemini

JULY 9, 2023

Going further, the “Zoomer” generation gravitates towards immediate gratification and, particularly, “Buy now, pay later” services. Innovative intentions, inexperienced implementation Gen Z is also beset by a very tumultuous financial world. They expect continual innovation and settle only for leading-edge solutions.

Finance 52

Finance Banking Marketing Service Innovation 52

Mattsen Kumar

JUNE 9, 2021

E-commerce customer service practices are ever-evolving; often led by new technologies, these trends keep changing year after year. When these prodigal technologies and methodologies are leveraged for customer service, the entire game changes for the better. We will also be touching base with customer service improvement ideas.

E-Commerce 52

E-Commerce Customer Service Service Customer Support 52