article thumbnail

5 Signs Your Company Could Benefit from Automation

Metasource

Business process automation (BPA) refers to the use of technology, such as workflow automation, robotic process automation (RPA) and artificial intelligence (AI), to perform repetitive tasks that would otherwise have to be completed by knowledge workers who could be completing higher value work. Here are 5 signs it can.

article thumbnail

How IT Outsourcing Can Grow Your Business?

31 West

Based on the current situation, it’s not hard to assume that the demand for outsourced IT services will keep increasing. The market for managed services has grown worldwide over the last few years. Businesses, small or large, require technology and automation. What do You Mean by Managed Services?

professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What’s The Difference Between A VMS And MSP ?

31 West

This article will guide you through: What is Vendor Management System (VMS). Benefits Offered by Vendor Management System. What is Managed Service Provider (MSP). Benefits Offered by Managed Service Provider. Vendor Management System (VMS). Some core features of a VMS are: Vendor management.

article thumbnail

Turning Good into Great: 10 Reasons to Outsource Customer Service

Mattsen Kumar

Outsourcing customer service allows implementing and maintaining a robust CRM system, advanced solutions, and tools to optimize customer interactions. Developing Cost Reduction Policies The Deloitte Research Study shows that outsourcing customer service can reduce operational costs by 30% to 60%.

article thumbnail

What Is Business Process Management (BPM)?

Metasource

According to Gartner, business process management is “a discipline that uses various methods to discover, model, analyze, measure, improve, and optimize business processes.” ” This includes identifying process bottlenecks, automating manual tasks, and streamlining workflows for maximum productivity.

article thumbnail

IBM and Microsoft partnership accelerates sustainable cloud modernization

IBM Services

IBM’s recommendations included API-specific improvements, bot UX optimization, workflow optimization, DevOps microservices and design consideration, and best practices for Azure manage services.

article thumbnail

5 Strategies to Recession-Proof Your Business

Metasource

found that outsourcing can enable companies to achieve a 15-40% reduction in operating costs. Business process management services also help organizations reduce errors and increase efficiency, so they better focus on their core competencies and strategic initiatives. In fact, McKinsey & Co.