Beyond Enrollment: Customer Service Strategies For Retention In Online Courses
31 West
APRIL 9, 2024
What keeps students hooked beyond the sign-up page? In this article, we’ll dive into how stellar customer service can turn a one-time enrollee into a lifelong learner. Understanding Student Needs It’s essential to grasp what students need and desire to boost retention in online courses. It’s all about the experience.
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