Magellan Solutions

MARCH 19, 2021

Customer service outsourcing is a process wherein you are transferring the client support operation to a third-party company. This company can be near your business (nearshore) or outside the country you are operating (offshore). In this article, we will discuss the advantages of both types of customer service.

Customer Service 52

Customer Service Call Center Outsourcing Service 52

Intugo

FEBRUARY 14, 2024

Furthermore, retain control over your outsourced accounting team, reduce operational costs, and empower your business for financial success in an ever-changing market. With a 15-year proven track record and a firm commitment to risk mitigation, Intugo is the ideal partner for small businesses.

Accounting 59

Accounting Outsourcing Service Resource Optimizing 59

Intugo

MARCH 20, 2024

Cost-Effective Solutions : Intugo’s cost-effective pricing models enable clients to leverage Mexico’s competitive advantages without compromising quality. By optimizing operational costs, clients can achieve significant savings while maintaining service excellence.

Efficiency 52

Efficiency Outsourcing Administrative Out-Tasking 52

Intugo

FEBRUARY 7, 2024

Specializing in managing contact centers and offering services like e-commerce customer support, these established providers bring valuable experience and expertise to ensure precise and efficient operations for businesses outsourcing their customer service.

Customer Service 45

Customer Service Efficiency Outsourcing E-Commerce 45

Intugo

DECEMBER 4, 2023

Compared to the United States or Western European countries, Mexico boasts a lower cost of living and competitive labor rates. This translates into substantial savings on labor and operational costs without compromising on quality.

Software 52

Software Outsourcing Flexibility Right-Sizing 52

Vilmate

JULY 27, 2023

In this article, we’ll delve deeper into the world of digital twins and explore their diverse applications across industries. It also facilitates remote troubleshooting, reducing the need for field trips and minimizing operating costs. Our previous articles explained how these technologies could optimize logistics processes.

Manufacturing 52

Manufacturing Healthcare Design Efficiency 52

Vilmate

FEBRUARY 9, 2024

AI’s rapid and efficient analysis capabilities contribute to optimizing inventory, boosting sales, and reducing operational costs. The new technology is still imperfect – we’ve discussed this in more detail in our other articles. But can you create AI for your business on your own, and how would you go about it?

Out-Tasking 52

Out-Tasking Research Design Sourcing 52

Redial

FEBRUARY 10, 2021

From the average cost for an agent in the US, which includes all costs involved in the infrastructure, support, and other expenses, and the average price for an agent with the BPO Company of your choosing, you can save approximately 40% of your operation cost. [1]. Reaching the desired markets and more.

Business Process Outsourcing 130

Business Process Outsourcing BPO Outsourcing Right-Sizing 130

Intugo

MAY 19, 2023

Cost competitiveness In terms of operating costs, according to information from the Mexican Ministry of Economy, in the information technology sector, Mexico compares with levels similar to those of China and India. By the end of 2023, it predicts adding more than 8.85 billion dollars.

Government 52

Government Information Technology Software Research 52

Intugo

APRIL 25, 2023

What is a Shared Service Center in Mexico and how can it reduce operating costs? A Shared Service Center in Mexico is an area of people, processes, and technologies concentrated in the same place, doing the same things for different internal clients of a company that operates in several places.

Shared Services 40

Shared Services Service Labor Costs Human Resources 40