The Hackett Group

APRIL 13, 2023

NASDAQ: HCKT) today announced that its Market Intelligence Service has launched a new research project that will evaluate and rank finance and accounting outsourcing solutions providers. They have consistently cited a gap in provider insight around the realization of value from specific software and service investments.

Finance 96

Finance Research Accounting Outsourcing 96

Everest Group

MARCH 5, 2024

live webinar Engineering Services in 2024: The Market Outlook and Commercial Trends March 5, 2024 | 9 A.M. IST While the professional services market experienced a slowdown last year, engineering services emerged as a standout performer among other segments. How did the engineering services market perform in 2023?

Engineering 59

Engineering Marketing Service Advisory 59

Everest Group

OCTOBER 19, 2023

Finance and Accounting Outsourcing (FAO) The global multi-process Finance and Accounting Outsourcing (FAO) market continued to grow at a steady rate of 11-13% in 2022 and is expected to continue this growth trajectory for the next three years. This change underlines how corporations are realizing the strategic value of F&A.

Finance 64

Finance Accounting Outsourcing Advisory 64

Everest Group

JULY 26, 2022

Razor-sharp Solution Sizing for IT Services – How to Ensure Competitive Pricing. There is clear intentionality as IT applications and infrastructure move to managed services, a shift that the global challenge to find talent across industries accelerated. Understand These Seven Factors That Impact Pricing for Services | Blog.

Right-Sizing 105

Right-Sizing Advisory Service Managed Services 105

Zinnov

MARCH 26, 2024

As of now, Intelligent Automation Services represent a USD 23-25 Bn component of the overall market. What’s captivating is the projection that the ratio of outsourced services within this domain, presently constituting 45% of total expenditure, is set to surge to 70% by 2028. So, why all the fuss?

Automation 52

Automation Service Robotics Process Automation Advisory 52

Everest Group

JANUARY 12, 2024

Service providers can help customers overcome obstacles by enhancing their capabilities with Salesforce Industry Clouds. Reach out to discuss cloud and the opportunities service providers can offer. While industry cloud offerings are rising in popularity, they also present enterprise challenges and complexities.

Service 69

Service Advisory Outsourcing Managed Services 69

The Hackett Group

MARCH 29, 2023

Our global clients, which includes 93% of the Fortune 100, cited a gap in provider insight around the realization of value from specific software and service investments. The C2C Receivables Hackett Excelleration Matrix and related research is the first from The Hackett Group’s new Market Intelligence Service. NASDAQ: HCKT).

Software 98

Software Marketing Service Advisory 98

Mercans

SEPTEMBER 25, 2023

Today, we are delighted to announce a groundbreaking collaboration with Infosys (NYSE: INFY), a renowned global outsourcing, business consulting and digital services leader. The post Global BPO Leader Infosys Selects Mercans’ Payroll Tech to Power its Payroll Services appeared first on Mercans Global Payroll & PEO.

Payroll 52

Payroll BPO Business Process Outsourcing Service 52

Avasant

APRIL 28, 2021

Avasant Ranked Among Best Outsourcing Advisors by The International Association of Outsourcing Professionals. Avasant has received the highest recognition in four judging categories awarded by the International Association of Outsourcing Professionals (IAOP). Press Releases. Los Angeles, April, 2021. Parikh said.

Outsourcing Professionals 52

Outsourcing Professionals Outsourcing Global Outsourcing Supply Chain Management 52

The Hackett Group

DECEMBER 13, 2023

Companies Need Digital-Ready Contracts That Not Only Deliver Cost Reduction But Also Focus on Business Value Creation and Innovation Miami, FL – December 13, 2023 – A new Hackett Value Matrix analysis of 15 leading finance and accounting outsourcing (FAO) service providers by The Hackett Group, Inc.

Research 69

Research Service Advisory Robotics Process Automation 69

Chazey Partners

JANUARY 26, 2021

It was written with the support and input of SSON’s Global Advisory Board – 20+ of the world’s leading SSO and GBS operators. The State of Shared Services report is the 4th in a series of market insights produced by SSON and Chazey Partners. Global Business Services – Transformation Driver & Digital Enabler.

Shared Services 52

Shared Services Service Robotics Process Automation Global Management Consulting 52

Everest Group

SEPTEMBER 29, 2021

With outsourcing activity again picking up after slowing when the pandemic hit, now is a good time to gain a better understanding of how providers price IT services. To help ensure your enterprise gets the right value out of your next outsourcing deal, read on for expert pricing tips based on Everest Group’s experiences.

Outsourcing 52

Outsourcing E-Commerce Service Advisory 52

Intugo

APRIL 4, 2024

Setting Up Small Business Accounting Services in Mexico with Intugo In the dynamic landscape of global business operations, Mexico is emerging as a strategic destination for small business accounting services. Doubtedly, the shift is about seizing opportunities and leveraging Mexico’s unique advantages.

Accounting 45

Accounting Service Payroll Regulations 45

Avasant

APRIL 3, 2023

Specializing in digital and IT transformation, sourcing advisory, global strategy, and governance services, Avasant prides itself on delivering high-value engagements through industry-focused innovation and flexible, client-based solutions. For more information, visit  our website.

Outsourcing 52

Outsourcing Advisory Banking Government 52

Everest Group

JANUARY 10, 2023

Everest Group says growth in CXM outsourcing will continue as enterprise seek to maximize customer retention in face of recessionary climate. . Everest Group says the CXM outsourcing market will continue to grow, albeit at a more normalized rate (7-9%), despite the uncertainty presented by a looming recession.

Outsourcing 52

Outsourcing Management Advisory Global Outsourcing 52

VXI

OCTOBER 25, 2022

Los Angeles, CA (October 25, 2022) – VXI Global Solutions, a leading BPO and CX provider, was recently recognized by Everest Group as a Major Contender in their 2022 Customer Experience Management (CXM) Services PEAK Matrix® Assessment. In this report, Everest Group recognizes Leaders, Major Contenders, and Aspirants in the CXM space.

Advisory 52

Advisory BPO Service Business Process Outsourcing 52

Zinnov

JANUARY 26, 2023

The push to bring in the change has compelled enterprises to focus on Outsourced and Managed services, Application/Solution Deployment, Consulting, and Advisory services – this has translated into a massive opportunity for Global System Integrators. What are Global System Integrators? that support the objectives.

Advisory 105

Advisory Cybersecurity Design Outsourcing 105

Avasant

JUNE 30, 2023

For the third consecutive year, Avasant has been recognized by the Industry Association of Outsourcing Professionals (IAOP) for demonstrating excellence in collaboration, innovation, and outcomes. We see this every year in our Global Outsourcing 100 applicants contributing their success to strategic partnerships.

Advisory 52

Advisory Global Outsourcing Selective Outsourcing Outsourcing Professionals 52

Avasant

JULY 18, 2023

For the third consecutive year, Avasant has been recognized by the Industry Association of Outsourcing Professionals (IAOP) for demonstrating excellence in collaboration, innovation, and outcomes. We see this every year in our Global Outsourcing 100 applicants contributing their success to strategic partnerships.

Advisory 52

Advisory Marketing Global Outsourcing Selective Outsourcing 52

Paysquare

JULY 7, 2023

This is why businesses should consider outsourcing a ccounting and bookkeeping services to third-party providers. By entrusting the account managing services responsibilities to professionals, business holders can focus on the core operations of the business while ensuring their financial health and legal compliance.

Accounting 52

Accounting Finance Service Payroll 52

Neo Group

APRIL 6, 2022

Neo Group is proud to announce that we have been ranked among World’s Best Outsourcing Advisors for 2022 by IAOP. Neo Group is a leader in sourcing, with a two decade heritage in advisory services for the world’s largest corporations.

Sourcing 52

Sourcing Co-Sourcing Global Sourcing Advisory Advisory 52

Magellan Solutions

JUNE 20, 2022

Philippine Laws on Outsourcing – Here’s What You Need To Know. The Philippines is one of the largest and most well-known places in the world where people outsource work. Because of this, the Philippine laws on outsourcing are very important. Many businesses all over the world can attest to that.

Outsourcing 40

Outsourcing BPO Right-Sizing Call Center 40

The Hackett Group

OCTOBER 6, 2023

They are also able to modernize their technology landscape through digital transformation , implementing intelligent automation, advanced analytics , cloud enablement and collaborative tools, which enable them to spend 45% less than typical companies on IT outsourcing and further reduce labor costs. Here are some highlights: 2.9X

Advisory 105

Advisory Research Labor Costs Streamline Operations 105

SEBPO

NOVEMBER 11, 2022

Global outsourcing partner, SEBPO, announces digital media and outsourcing expert, Todd Handy, as Chief Revenue Officer to significantly increase revenue and company growth, implement industry best practices and revolutionize digital media and business operations at SEBPO. SEBPO Names Todd Handy as Chief Revenue Officer. About SEBPO.

Global Outsourcing 98

Global Outsourcing Advisory Outsourcing Professionals Outsourcing 98

Redial

MARCH 24, 2021

The contact center services industry is more prone to flavors of the month than even the most popular ice cream brand. This is the case when it comes to Mexico as a delivery point for American consumers and the enterprises from where they buy goods and services. That is a hallmark of Mexican outsourcing.

Nearshoring 130

Nearshoring BPO Advisory Offshoring 130

The Hackett Group

JULY 13, 2023

The Hackett Group’s Digital World Class finance research is based on an analysis of results from recent benchmarks, performance studies, and advisory and transformation engagements at hundreds of global companies. The research measures the performance gap between Digital World Class and typical finance organizations.

Operational Costs 97

Operational Costs Finance Research Advisory 97

Everest Group

MAY 3, 2022

5G emerges as fastest-growing segment of engineering services market, with 30% annual growth rate forecast for the next four to five years. Both telecom companies and other enterprises are gearing up for 5G, which is driving a growth boom in the 5G engineering services industry as well, according to Everest Group.

Engineering 52

Engineering Marketing Service Advisory 52

Zinnov

NOVEMBER 9, 2021

To facilitate this growing demand, offshoring and outsourcing have become major business buzzwords. In this article, we will be comparing the basics of offshoring and outsourcing, finding their strengths, weaknesses, and discussing global destinations that provide exponential value. What is Outsourcing? What is Outsourcing?

Offshoring 52

Offshoring Outsourcing Out-Tasking Co-Sourcing 52

Avasant

NOVEMBER 4, 2022

For the third consecutive year, Avasant has been recognized by the Industry Association of Outsourcing Professionals (IAOP) for demonstrating excellence in collaboration, innovation, and outcomes. We see this every year in our Global Outsourcing 100 applicants contributing their success to strategic partnerships.

Advisory 52

Advisory Global Outsourcing Selective Outsourcing Outsourcing Professionals 52

Everest Group

JULY 11, 2023

Today, the C-suite recognizes the criticality of cyber resiliency programs, which prioritize comprehensive threat advisory, holistic monitoring, and swift response mechanisms. Why are service providers so gung-ho about cyber resiliency? What is cyber resiliency, and what is the enterprise adoption roadmap? Who should attend?

Cybersecurity 52

Cybersecurity Advisory BPO Outsourcing 52

Everest Group

SEPTEMBER 21, 2021

Everest Group is a research firm focused exclusively on IT, business process, and engineering services – this specialization results in a depth of expertise that our clients find invaluable when making critical, strategic decisions related to their use and delivery of sourcing services. Key responsibilities.

Information Technology 40

Information Technology Advisory Service Research 40

Blue Ocean

JUNE 17, 2021

It keeps you close to your customers and ready to serve them with your exhaustive knowledge of your products or services. The newest publication from the Ryan Strategic Advisory reports on these challenges, which we explore below. Staffing for exceptional service agents represents another pain point for the in-house center.

Outsourcing 59

Outsourcing Out-Tasking Advisory Nearshoring 59

Blue Ocean

JUNE 10, 2021

We took a deep look at recent data published by Ryan Strategic Advisory , surveying more than 600 contact center decision-makers. How Can Contact Center Outsourcing Help? For many companies, the answer can be found with an outsourced contact center partner. Outsourcing May Be the Answer appeared first on Blue Ocean.

Outsourcing 52

Outsourcing Contact Center Outsourcing Advisory Cybersecurity 52

Everest Group

MAY 18, 2023

In this webinar, Everest Group’s experts will provide buyers and service providers insights into the latest developments, emerging patterns, and potential opportunities of the APAC cloud landscape. But as the cloud adoption frenzy cools, enterprises will need to realign their cloud journeys to address the unique challenges of the APAC market.

Marketing 52

Marketing Advisory Sales Outsourcing 52

Neo Group

JUNE 30, 2022

Neo Group releases a report featuring assessment of ESG (Environmental, Social, and Governance) adoption across select IT & Business Service Providers in a first of its kind ESG Adoption Survey in collaboration with IAOP and GSA-UK. Sarasota, USA, June 29, 2022.

Co-Sourcing 52

Co-Sourcing Global Sourcing Advisory Service Sourcing 52

Neo Group

JUNE 29, 2022

Neo Group releases a report featuring assessment of ESG (Environmental, Social, and Governance) adoption across select IT & Business Service Providers in a first of its kind ESG Adoption Survey in collaboration with IAOP and GSA-UK. Sarasota, USA, June 29, 2022.

Co-Sourcing 52

Co-Sourcing Global Sourcing Advisory Service Sourcing 52

Neo Group

JUNE 5, 2023

Global Outsourcing Advisory, Data Governance, Risk Management Services | Neo Group

Advisory 40

Advisory Global Outsourcing Risk Management Risk Management 40