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The top digital transformation trends in 2023

The Scalers

Servion estimates that by 2025, 90% of all companies will undergo digitalisation. According to Tractica by 2025, companies of all sizes will invest €116bn in AI. By 2025, Gartner predicts that more than half of Enterprise IT spending will have shifted to the Cloud. Artificial intelligence (AI) and machine learning (ML).

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Addressing the Skills Gap: Outsourcing as a Solution

NoonDalton

Statistics Highlighting the Severity of the Skills Gap Numerous studies and reports have highlighted the severity of the skills gap across various industries: According to a report by the World Economic Forum, over half of all employees will require significant reskilling and upskilling by 2025 to keep pace with the changing job market.

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How The MSP Market Is Booming ?

31 West

According to Kaspersky , global cyber security spending will reach $460 billion by 2025. Scalable systems and flexible services models are particularly making the MSP industry grow. Spending on cloud security solutions was $636 million in 2020 and would touch reach $1.63 billion in 2023 with a 26.5% Managed Networks.

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How Big Is The MSP Industry?

31 West

According to Kaspersky , global cyber security spending will reach $460 billion by 2025. The above situation clarifies why businesses spend a large amount of IT services allocation on infrastructure protection. Scalable systems and flexible services models are particularly making the MSP industry grow. Managed Networks.

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What business processes should your company be outsourcing?

Influx

Outsourcing sales cuts costs, allows for scaling and flexibility, and saves you time by partnering with a trained team of experts who are determined to drive results. Outsourced customer support can include inbound and outbound calls, chat support, and non-verbal communication with customers. billion USD between 2020 and 2025.

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Call Center in Philippines is a Resilient Market

Magellan Solutions

Philippines Customer Service Outsourcing. The Philippines customer service outsourcing industry definitely took a hit in the pandemic. Billion by 2025. . Convenience of the low-cost talent in emerging markets such as the Philippines contributes to the growing BPO services market worldwide. IT outsourcing.

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Outsource Email Support Stats to Prove You Need It

Magellan Solutions

They must ensure that their email services are up to par. Email support is customer service , but through messaging apps. It is one of the crucial customer communication methods in the world. With our research, we found out that other companies believe in this service as well. By 2025, there will likely be 4.6