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India is the Most Favored Offshore CX Delivery Location in 2024

Intelligent Sourcing

The Philippines and South Africa tie for the silver medal, Malaysia places 3rd; low favorability marks for Honduras and Serbia India retains the title of most favored offshore CX delivery destination in 2024, according to this year’s Front Office CX Omnibus Survey by Ryan Strategic Advisory.

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How AI Can Transform the BPO Industry in 2024?

Offshore India Data Entry

Introduction The Business Process Outsourcing (BPO) industry is on the brink of a major transformation in 2024. It’s also reshaping the future of offshore BPO companies, particularly in India, a major player in the global BPO Industry. The BPO industry is no exception. But the influence of AI doesn’t stop there.

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Location, Location, Location – 2024 and beyond

Intelligent Sourcing

No matter what the angle or the time period, there has always been a death knell sounded over the future of offshoring. Equally, there has been a […] The post Location, Location, Location – 2024 and beyond appeared first on Intelligent Sourcing.

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IT Outsourcing Trends 2024 What to Expect in the Future

Groove Technology

As we look towards the future, it is important to understand the trends that will shape the IT outsourcing landscape in 2024. This trend is expected to continue in 2024, as more businesses realize the benefits of outsourcing their IT operations to managed service providers.

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Why You Should Choose The Philippines For Your IT Outsourcing

Groove Technology

IT outsourcing has become a highly profitable industry in the Philippines, attracting numerous global investors who have recently set up their offshore IT operations in the country. For example, data from 2024 indicates that the cost of hiring an entry-level IT professional in the Philippines is substantially less than in the United States.

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How to integrate offshore development teams to scale your business

The Scalers

This is when companies start exploring how to integrate offshore development teams into their business. Creating an offshore development centre (ODC) became a popular alternative to expand a company’s teams in primary locations, given limited resources and skyrocketing prices of office and developer salaries. LEARN MORE.

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‘Do More with Less’ Will Be Driving Force for Enterprises in 2024 — Everest Group

Everest Group

The Everest Group 2024 Key Issues Study reveals revenue growth and cost optimization as the top-most business priorities of enterprise executives for the coming year. DALLAS, December 8, 2023 — 2024 will be the year of doing more with less, according to the results of the Everest Group 2024 Key Issues Study of enterprise executives.