Everest Group

MARCH 12, 2024

Live Webinar Global Services Lessons Learned in 2023 and Top Trends to Know for 2024 March 12, 2024 | 9 a.m. IST As we move into 2024, business leaders stand at the intersection of uncertainty and opportunity. How did the global services industry perform in 2023? CDT | 10 a.m. EDT | 2 p.m.

Service 58

Service Sourcing Outsourcing Marketing 58

Everest Group

OCTOBER 12, 2023

Learn how impactful 2023 has been for the GBS market and what were the specific numbers in offshore/nearshore locations.

Marketing 52

Marketing Nearshoring Offshoring Shared Services 52

Everest Group

MARCH 28, 2023

Live Webinar Global Services: Lessons from 2022 and Key Trends Shaping 2023 March 28, 2023 | 9 a.m. IST  The global services industry found its stride coming out of the pandemic, quickly adapting to clients’ evolving needs and clocking double-digit growth rates in 2021 and 2022. CDT | 10 a.m.

Service 52

Service Retail Sourcing Marketing 52

Everest Group

SEPTEMBER 21, 2023

Join us as our experts explore key developments in the global sourcing market in 2023, including how enterprises can grow and evolve their GIC networks by collaborating more effectively with service providers and the various enterprise requirements that providers can fulfill in the GIC space. Who should attend?

Shared Services 58

Shared Services Sourcing Sales Collaborations 58

Everest Group

NOVEMBER 1, 2023

LINKEDIN LIVE The CPG and Retail GBS Market: Priorities, Opportunities, and Challenges View the event on LinkedIn, which was delivered live on Wednesday, November 1, 2023.

Retail 58

Retail Marketing Global Business Services Company Focus 58

Everest Group

APRIL 17, 2023

Global Business Services (GBS) organizations have become essential to the enterprise as these shared service centers help to optimize costs and build talent strategies for the future. Strategies to optimize near-term costs Inflation is putting cost takeout pressure on businesses worldwide.

Streamline Operations 52

Streamline Operations Shared Services Global Business Services Offshoring 52

Everest Group

JULY 6, 2023

Live Webinar The 2023 Top Employers for Tech Talent: Insights to Create a Powerful Employer Value Proposition July 6, 2023 | 9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST Maintaining a powerful employer brand perception is critical for organizations to attract and retain top tech talent.

Human Resources 52

Human Resources Shared Services Global Business Services Service 52

Capgemini

APRIL 11, 2023

As the geopolitical upheavals and the pressures of inflation continue to impact business operations across industries, it’s critical for organizations to reimagine their shared services operating model and the technology supporting them. But what are some of the key challenges faced by SSOs?

Service 52

Service Shared Services Reduced Costs Global Business Services 52

Everest Group

OCTOBER 19, 2023

LinkedIn Live The Road to GBS/GCC Leadership: Perspectives from Executive Search View the event on LinkedIn, which was delivered live on Thursday, October 19, 2023. There is an unprecedented transformation occurring in Global Business Services (GBS) / Global Capability Center (GCC) leadership across the industry.

Global Business Services 58

Global Business Services Sourcing Management Service 58

Everest Group

MAY 31, 2023

Building on its inaugural research in this area, Everest Group will soon release its 2023 report examining how operations and technology employees in Global Business Services (GBS) organizations in India, The Philippines, and Poland view their employer’s brands.

Global Business Services 52

Global Business Services Advisory Research Jobbing 52

Everest Group

JUNE 13, 2023

Live Webinar Winning Employer Value Propositions: Strategies from Top GBS Employers June 13, 2023 | 9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST Employer Value Proposition (EVP) has taken center stage as workforce expectations rapidly evolve.

Human Resources 52

Human Resources Global Business Services Marketing Service 52

Everest Group

JANUARY 24, 2023

Live Webinar Why GBS Change Management is the Key to Added Value and ROI January 24, 2023 | 9 a.m. IST Change management is a work in progress for most Global Business Services (GBS) organizations. CST | 10 a.m. EST | 3 p.m. GMT | 8:30 p.m.

Management 52

Management Global Business Services Sourcing Research 52

Everest Group

SEPTEMBER 14, 2023

How current and potential employees view the organization’s brand is critical to business success. Gain insights from our research on best practices by leading Global Business Services (GBS) organizations who have created a superior employer brand perception in this blog.

Collaborations 63

Collaborations Global Business Services Out-Tasking Flexibility 63

Everest Group

FEBRUARY 28, 2023

Live Webinar Sustaining Momentum: Key Priorities for GBS Leaders Amid Economic Uncertainty February 28, 2023 | 9 a.m. For 2023, GBS organizations must maintain this “persevere” mindset and continue alignment with CEO mandates. What are GBS leaders’ strategic priorities for 2023? CST | 10 a.m. EST | 3 p.m.

Management 52

Management Service Shared Services Global Business Services 52

Everest Group

OCTOBER 12, 2023

Learn how GBS model expanded in the 2023 market and how new centers, transformation and digital capabilities contributed in the expansion.

Marketing 52

Marketing Shared Services Global Business Services Service 52

Everest Group

AUGUST 9, 2023

The city has shown admirable growth and resiliency during the past two years, recording one of the country’s highest growth rates for global service delivery. Remarkably, Hyderabad surpassed Bangalore for GCC delivery setups during H1 2023, highlighting its exceptional performance in this sector.

Pharmaceuticals 52

Pharmaceuticals Service Robotics Process Automation Government 52

Everest Group

MAY 16, 2023

LINKEDIN LIVE AR-focused Event | How Everest Group Guides Enterprises to Better Decisions May 16, 2023 | 9:30 a.m. On a daily basis, our research teams engage enterprise clients of technology and business processes services, often in ways other research firms do not. CDT | 10:30 a.m. EDT | 3:30 p.m. BST | 8 p.m.

Research 52

Research Sourcing Service Shared Services 52

Everest Group

AUGUST 25, 2023

A significant number of GCCs today lack a comprehensive approach to measuring the value they generate and struggling to articulate it to their global counterparts. This challenge was highlighted during the 2023 nasscom GCC conclave, where many leaders raised the question of value articulation.

Collaborations 52

Collaborations Out-Tasking Offshoring Management 52

Everest Group

MAY 9, 2023

Live Webinar 5 Steps to Unlock Maximum Value from Cloud May 9, 2023 | 9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST In the last couple of years, we have witnessed the frantic adoption of cloud by enterprises trying to keep up with innovation.

BPO 52

BPO Banking Outsourcing Sourcing 52

Everest Group

DECEMBER 13, 2022

Key Issues for 2023: Rise Above Economic Uncertainty and Succeed. As we look toward 2023, economic uncertainty is prime and center. Rising inflation, interest rate hikes, and GDP contraction – matched with low unemployment rates and high talent demand – have left business leaders unsure of what to expect and how to prepare for 2023.

Sourcing 98

Sourcing Global Business Services Shared Services Marketing 98