Is Outsourcing Offshore Right for You? Pros and Cons
Magellan Solutions
MAY 2, 2024
Ensuring that the offshore provider has robust security measures and adheres to relevant data protection regulations is crucial. Google started offshoring in 2011 when it sent 1,000 customer support jobs for its AdWords product to contact centers worldwide. It helps them handle surges in work and cover things like parental leave.
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