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The US Is Opting For Healthcare Call Center Outsourcing Companies – Here’s Why

Magellan Solutions

In recent years, the US healthcare industry has significantly increased its reliance on healthcare call center outsourcing companies to enhance patient care and operational efficiency. Keep reading as we’ll show you why healthcare call center outsourcing in the Philippines is worth it. This improves customer satisfaction.

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The US is Opting for Healthcare Call Center Outsourcing Companies – Here’s Why

Magellan Solutions

In recent years, the US healthcare industry has significantly increased its reliance on healthcare call center outsourcing companies to enhance patient care and operational efficiency. Keep reading as we’ll show you why healthcare call center outsourcing in the Philippines is worth it.

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Offshore Impact: Report From The Trenches

Future of Sourcing

How is the senior management of offshore headquartered service providers preparing for the future? While there are several versions of the predicted future, everyone agrees that this is a watershed moment in the evolution of the IT outsourcing and offshoring industry. The overall mood is somber at best in most places.

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From Home Office to Industry Leader: Magellan Solutions’ Evolution and Leadership Journey

Magellan Solutions

Magellan Solutions continued to grow and changed course, turning its focus to outsourcing call center operations. In 2008, we experienced a significant transformation. In 2008, everything changed when Magellan Solutions acquired a significant client in voice recognition. We are still thriving and will always strive to be better.

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Why Do You Need to Outsource Customer Service Solutions to a BPO with Low Attrition Rate?

Magellan Solutions

In searching for outsource customer service solutions , you must consider how long an agent stays in the company. Outsource customer service solutions offer a wide range of benefits to any SMEs. However, how can you fully maximize the affordability of outsourcing? Is it about the least expensive service? Better Career Growth.

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Why Outsourcing Is A Strategic Move In Volatile Economic Times

Magellan Solutions

How can outsourcing assist businesses during an economic downturn? An example of this activity is the business practice called outsourcing. By definition, outsourcing refers to an arrangement wherein a company transfers tasks, operations, processes, and other related activities to an external workforce. It’s a partnership.

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The Leader Of KPO Companies In The Philippines

Magellan Solutions

A leader in knowledge process outsourcing philippines. Over the past decade, the Philippine outsourcing sector has significantly matured. This is what is also known as Knowledge Process Outsourcing (KPO). . 2018 recorded that KPO holds over 40% of the outsourcing market in the country. But even this has expanded.