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ScaleHub BPO Crowd Boost: Introducing DIGI-TEXX

ScaleHub

DIGI-TEXX was founded in 2003 with 100% Foreign Direct Investment (FDI). DIGI-TEXX’s data entry and document processing origins evolved into a variety of digital solutions for various business sectors. It feels good to have such solid technology on our side.” Who is DIGI-TEXX? Learn more.

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Call & Contact Center Expo 2023: Insights and Key Takeaways

Premier BPO

This year’s expo offered educational sessions, keynote presentations, and networking opportunities on customer strategy, employee engagement, technology, and innovation. The exhibition covered various aspects of customer support, CX, UX, Channel Partnering, Cyber, Data & Smart Security, and Collaboration Technology.

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Metaverse

Perficient Digital Transformation

The first meta verse was Second Life , which was launched in 2003. ” The recent development of virtual reality technology has popular ized the concept of a meta verse , which allows people to im mer se themselves in realistic , three – dimensional environments. The potential applications of a metaverse are vast.

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The Role of Behavior-Driven Testing in Continuous Integration and Delivery

Amzur

Behavior-Driven Testing was coined by Dan North in 2003 as an extension of Test-Driven Development. Predictive Software Testing: Predictive software testing uses statistical models and historical data to predict the behavior of the software under different conditions.

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The SOCAP Recap Part 1 – Indy Fall Symposium 2022

Premier BPO

The ultimate customer experience relies on the people handling the technology and not the technology itself, although it helps enhance efficiency. Personalization of customer experiences with data-empowered agents. When the focus is on CX, the best first line is the agent handling the customer.

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SSOW 23 Key Takeaways – Leading Shared Services into the Future

Premier BPO

They provided valuable insights into how shared services organizations (SSOs) and outsourcing firms can leverage emerging technologies and innovative strategies to drive success in the ever-changing business landscape.

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The SOCAP RECAP – Spring Symposium 2023

Premier BPO

During the session “Best Practices in Offshore Outsourcing”, the offshoring expert discussed the value of culture match, account management, and data security. Premier BPO has invested in security and compliance processes including obtaining PCI certification and has been serving clients since 2003.