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From Home Office to Industry Leader: Magellan Solutions’ Evolution and Leadership Journey

Magellan Solutions

In 2003, the company’s first campaign focused on 411 directory assistance. The company focused on process improvement, which has helped SMEs be successful offshore. It started with 14 agents handling brief inquiries in less than 30 seconds. It sets the tone for a culture where everyone is committed to exceptional service.

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Kofax: Accelerating the Journey from ‘Capture’ to ‘Hyper Intelligent Automation’

Zinnov

Initially, the company focused on building capabilities in the Business Process Management (BPM) space and increasing its IDP prowess. an automated text classification and extraction developer in 2003. Kofax also partnered with ABBYY in 2003 to strengthen its OCR capabilities. and DICOM Group were merged to form Kofax Inc.