workforce-management 
Intelligent Sourcing
APRIL 15, 2024
Workforce Management (WFM) doesn’t appear to be the most exciting of subjects. But a lot has changed since the pandemic shook up this […] The post Flexible Workforce Management In BPOs Is Undergoing A Post-Pandemic Renaissance appeared first on Intelligent Sourcing. It’s all acronyms.
UnaTerra
MARCH 23, 2023
Managing every team became more challenging in the past few years as remote or hybrid working become the default for many organisations. And nowhere is remote management more challenging than in an international organisation, where your workforce may be separated by time zones, language barriers and culture as well as geography.
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Balbelforce
AUGUST 25, 2021
Workforce Management (WFM) is a set of business processes that contact centers use to ensure that staff can work in a cost-effective way. In other words, WFM involves studying the past, managing the present and predicting the future. Why does workforce management matter? Can anyone use WFM software?
Everest Group
AUGUST 17, 2023
ON-DEMAND WEBINAR Masterclass in Managing Your Locations Portfolio and Workforce Strategies Is your location portfolio and workforce strategy primed to manage black swan events, persisting economic uncertainties, cost and price pressures, and the geopolitical changes of today’s business landscape? Who should attend?
Advertiser: G-P
What factors will affect growth, TA, and team management in 2021? From remote work becoming a mainstream way of doing business to talent shortages beginning to change the way companies build their teams, the global workforce will change rapidly this year. Download the eBook today!
Influx
OCTOBER 3, 2023
Influx can take you there with all management and training included. Meeting these expectations requires careful planning, efficient resource allocation, and the right workforce management (WFM) tools in your arsenal. What is workforce management? Looking for 24/7 customer support solutions?
Paysquare
MARCH 17, 2023
Among companies that have already entered the global market, 87% have a global workforce, and only 13% do not. In terms of future plans, 63% of companies with a global workforce plan to expand their global presence, while 37% plan to maintain their current global operations.
Advertiser: G-P
Employer branding is a long-term strategy that helps companies manage the knowledge and perceptions of current and potential employees, convey the values and characteristics that define your organization’s culture, and promote commitment and pride in belonging to your company’s workforce on a global scale.
Advertiser: G-P
The global work environment has changed — companies are rapidly replacing traditional 9-to-5 office-based roles with a flexible, remote-first workforce. However, while this provides companies with new and exciting opportunities, it also comes with its challenges, one of which is managing employees in various countries.
Advertiser: G-P
What factors will affect growth, TA, and team management in 2021? From remote work becoming a mainstream way of doing business to talent shortages beginning to change the way companies build their teams, the global workforce will change rapidly this year.
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Retain, engage and support a diverse workforce with an effective mentorship program. Companies with mentorship programs can see a boost in minority representation at management levels of up to 24%, with higher employee engagement.
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Read this eBook to understand how taking the following seriously can help you build a superstar global workforce: The importance of the new-age manager. But there are important questions that still are not being addressed. Maintaining social capital. The new sights and sounds of the workplace. The arrows of influence, etc.
Speaker: Jason Ciment - Get Visible | Mark Wald - SPRCHRGR | Leo Gestetner - Thankz | Michael S. Kraus - Expak Logistics
Why leaders must shift their strategies from replacing to shaping the workforce when hiring quality talent. Managing remote and global teams. In this interactive and compelling discussion, four global sourcing professionals will discuss: The benefits and drawbacks of global sourcing.
Speaker: Jamie Getgood, Chief People Officer at TeamRecruit
Join Jamie Getgood, Chief People Officer at TeamRecruit, who will share his extensive experience as an HR Director and HR Consultant, teaching you best practices in managing offshore teams and how to maximize performance authentically. Without getting the same chemical releases our body gives us from actual face to face interaction (eg.
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