about-us leaders 
TTEC
APRIL 20, 2022
Image: Type: Podcast Episodes Podcast Embed Code: HTML Override Type: Content Enable Social: Topics: Customer Experience Strategy Body: Retail is an industry in constant evolution. Key takeaways: Retail brands are struggling to balance experience versus cost and efficiency versus issue resolution. Transcript. Jon Stough : Hello.
3Pillar Global
MAY 3, 2024
Regional payers have formed the cornerstone of the US health sector, particularly within well-established commercial markets. I’ve had the privilege to collaborate and connect with exceptional regional plan leaders across strategy consulting roles and more recently in-house at a regional plan. The era of point solutions is behind us.
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Zinnov
MAY 22, 2024
The COVID-19 pandemic heightened tensions between the US and China, with the Western world realizing China’s strength, which the latter demonstrated by flexing its muscles considerably. This, in turn, put pressure on companies to reduce their reliance on China and explore alternatives.
Magellan Solutions
JULY 14, 2021
Other industries can outsource customer service and yield all of its benefits as well. When we talk about customer support outsourcing , most businesses will immediately think of big industries such as Information Technology and Finance. What Industries Should Outsource Customer Service More? 3D Designing Service.
Akorbi
AUGUST 2, 2022
He spent 19 years at Verizon, most recently as Technology Director overseeing the development and delivery of software for advertising, search and discover, personalization, Web VOD and linear viewership, business intelligence, and service unification. About Akorbi. Follow the company on Facebook , Twitter , and LinkedIn. # # # #.
Perficient Digital Transformation
FEBRUARY 28, 2022
According to MuleSoft’s 2022 Connectivity Benchmark Report , about 35% of revenue from organizations surveyed is generated by APIs and similar initiatives. The global survey asks 1,050 IT leaders at organizations with at least 1,000 employees questions related to digital transformation and API-led connectivity. .
Zinnov
MARCH 27, 2024
These centers leverage specialized talent, cost arbitrage, and operational efficiencies in various locations worldwide. Yet leaders must also weigh the risks and complexities while planning the expansion globally. But what is the cost of not globalizing? What is the best way to globalize?
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