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Offshore and Nearshore Locations Are Clear Go-to Destinations for GBS Center Setups in CPG-Retail Organizations | Market Insights™

Everest Group

Discover the preferred offshore and nearshore destinations for establishing GBS centers in CPG/Retail organizations.

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2023 GBS Market by the Numbers | Market Insights™

Everest Group

Learn how impactful 2023 has been for the GBS market and what were the specific numbers in offshore/nearshore locations.

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Chazey Partners Expanding Its RPA Team Globally

Chazey Partners

CALIFORNIA– October 2020 – Chazey Partners, a leading management consulting firm specializing in Shared Services , Business Transformation and Robotic Process Automation (RPA) , has been expanding its RPA team globally to meet the increasing demand of the RPA implementation projects.

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Shared Service Center in Mexico

Intugo

What is a Shared Service Center in Mexico and how can it reduce operating costs? Establishing a shared service center in Mexico through Intugo can also be a solution for mid-sized companies. Shared service centers utilize standardized processes. Among them are: Greater operational control.

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Six Highlights from the 2022 NASSCOM GCC Conclave to Watch | Blog

Everest Group

As the strategic partner for NASSCOM, Everest Group is pleased to share these six key takeaways from the GCC Conclave, themed Leaning in for Impact in the Networked World : Continued endorsement of India as a leading GCC location. India remains at the center of the offshore/nearshore global delivery portfolio across most enterprises.

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3 Reasons US Firms Prefer Inbound Call Center Philippines

Magellan Solutions

Which has been proven useful when it comes to call center services inbound. . US companies prefer the Philippines instead of hiring inshore or nearshore due to the long proven fact that it is less expensive. This is true for agents assigned in a shared services inbound call center. . Let’s expound further down below. .

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Steps to Start a Call Center in Mexico

Intugo

Six Steps to Start a Call Center in Mexico As with all endeavors, starting a call center in Mexico is challenging. Establishing a business of this type requires a meticulous and detailed procedure. It is a challenging project that must be executed step-by-step to ensure its success.