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Deep Dive into IBM Sterling Certified Containers and Cloud Solutions

Perficient Digital Transformation

Many retailers are embarking on a digital transformation to modernize and scale their order management system (OMS) solution. Built on a modern architecture, the solution wraps Docker containers around order management business services. K8s is referred to Kubernetes.

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Everything You Need To Know About Salesforce CRM

31 West

Digitization is all about creating a workspace where you can automate most of your mundane management operations. The most crucial aspects of your management are handling sales, marketing, and, not to mention, your customers. Let’s check out the top products of Salesforce: 1.

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Exploiting Generative AI to Enhance Order Experience

Perficient Digital Transformation

Three out of four business leaders stated it will be a top three emerging technology over the next 12-18 months. Incorporating generative AI into order management systems can bring tremendous benefits. Below are various order management use cases that businesses can explore and incorporate generative AI.

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Shopify Telephone Support: How BPO Services Can Help

Magellan Solutions

million online stores on Shopify , excellent customer service is crucial to standing out. Time Savings for Merchants Running an online business involves numerous tasks and responsibilities. It frees up valuable time for merchants to focus on core business operations, such as product development, marketing, and strategic planning.

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4 smart technologies modernizing sourcing strategy

IBM Services

Here are four smart technologies modernizing strategic sourcing processes today: Automation Business process automation (also considered a type of business process outsourcing ) is pervasive across industries, minimizing manual tasks in accounting, human resources, IT and more. Try out cognitive intelligence free for 30-days.

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Unpacking eCommerce Customer Service Outsourcing

NoonDalton

As online retail continues to capture a growing share of the market, businesses are increasingly turning to outsourcing customer service. eCommerce customer service outsourcing involves delegating customer support tasks to external service providers.

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Identifying Supply Chain Automation Opportunities

Automation Anywhere

In this blog, we will take a look at one promising process in the “pursue” automation category for manufacturing companies within their supply chains—order management—and show how intelligent automation can be applied, resulting in significant time and cost savings. But manufacturers also suffered severe supply chain woes.