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Perficient Commerce Services Director Quoted in Forrester Report

Perficient Digital Transformation

Dedicated order management systems (OMS) provide incredible functionality when it comes to effectively managing orders within your organization, and as the market continues to evolve, the time has come for B2B companies to leverage an OMS to grow business functionality and elevate the customer experience.

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7 steps for managing the work order process

IBM Business Partners

The primary purpose of a work order is to keep everyone within the maintenance operation abreast of the workflow, which ultimately helps the organization organize, communicate and track maintenance work more efficiently. To streamline this process, organizations can standardize the work order format using a template.

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Maija Waschke Emphasizes the Value of Teamwork and Collaboration at Perficient

Perficient Digital Transformation

Maija Waschke, a senior project manager out of San Francisco, California, is one of many colleagues who truly value the teamwork-driven environment at Perficient. Describe your job. As a project manager, I am the daily face of Perficient. I work with our retail clients and my team to implement back-end order management software.

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Why bother with an OMS, I’ve already got an ERP?

Capgemini

This is prompting customer-focused businesses to look at their technology stacks and assess whether they’re able to continue to keep up with such expectations, and one of the most frequent questions they ask themselves is: do I need an order management system (OMS), or can my existing eCom/ERP/CRM do the job?

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Four Hot Tips for Automation in 2024

SEBPO

Why should I develop automation opportunities when I might automate myself or my team out of a job?” Controlling Your Destiny Handy attended the “How Do We Make Automation Work for Us” session and identified savings, efficiency, and quality as the main benefits of automating. It frees team members up to do more valuable things.

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Nine Key Takeaways from Dreamforce 2023

Perficient Digital Transformation

jobs by 2028. This solidifies that Salesforce is leading the charge in AI, and Perficient is leaning into the partnership to bring innovative solutions to our clients. We learned about new Salesforce capabilities and technologies, heard new product announcements, and connected with peers and clients from across industries.

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What Is Back Office and Front Office in Business Process Outsourcing?

Premier BPO

Order Management. High-level job function. Comparably lower-level job function to Front Office. Contact Center Services, Inbound/Outbound Calls. Front Office Duties and Responsibilities. Gathering information. Creating new accounts. Setting up meetings. Addressing customer concerns. What is Back Office Outsourcing in BPO?