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5 Bots to Improve Customer Service

Automation Anywhere

Customers contacting a call center want the best possible service experience. To survive, a business must also offer good service during and after the sale. From that same Zendesk report, “80 percent of customers will leave after more than one disappointing service experience.” Take insurance, for example.

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From Exhaustion to Empowerment: Managing the Human Energy Crisis with Automation

Zinnov

Intelligent Automation and its constituent technologies such as Process Intelligence, Low Code/No Code, Intelligent Document Processing, and Robotic Process Automation can help address burnout and manage the human energy crisis. Tracking tasks enables quick and proactive resolution of inefficiencies.

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Your guide to intelligent document processing (IDP)

Hyland

Use cases for intelligent document processing. Think about how many employee onboarding forms, insurance claims, contracts, electricity bills, know your customer (KYC) paperwork, invoices and identification documents change hands within your organization every day. The benefits of intelligent document processing. Collections.

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Top 4 dominated future technology trends of InsurTech

Amzur

Insurtech, a word that refers to technology designed to improve efficiency within the insurance industry, has been accelerating for years. Now, most modern insurance companies agree that improving their technology is a key component of their future success, but that doesn’t mean reaching that future will be simple or easy. .

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The Future of Outsourcing in BPO Companies in 2024

Magellan Solutions

This shows the growing demand for business process outsourcing (BPO) services and their potential to completely transform the way businesses operate. This integration can improve operational effectiveness, resulting in more advanced services and lower customer costs. trillion in 2024.

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50+ RPA use cases

Hyland

Look to robotic process automation (RPA) as an example. While there are hundreds of RPA use cases specific to dozens of industries and departments (and implementing many of them is likely in your organization’s future and in the future of automation in general ), it’s impossible to roll them all out immediately.

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The Benefits of Intelligent Automation for Healthcare

Automation Anywhere

Increasingly, healthcare companies are turning to intelligent automation. By integrating Robotic Process Automation (RPA) with artificial intelligence (AI), healthcare providers can automate complex processes end-to-end, with many decision points also automatable if they are based on clear rules.