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SSOW 23 Key Takeaways – Leading Shared Services into the Future

Premier BPO

Shared Services and Outsourcing Week (SSOW) is the industry’s leading collaborative event that brings together professionals, leaders, and experts from various industries and backgrounds to share their best practices every year. The week featured prize-winning speakers and Global Business Services giants.

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When Do You Need to Outsource a Call Center

Magellan Solutions

Outsourcing to a call center not only helps them with software development and customer service but it assists them in becoming flexible in their operations, especially during product launches and updates where they experience a peak in inbound calls. Outsource A Call Center Service To Magellan-Solutions!

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Save the Date for Kscope22

Perficient Digital Transformation

Oracle Enterprise Planning Management Case Study for Implementing Enterprise-wide Application for a Multi-pillar Academic Healthcare Organization. Come one, come all and hear about how Perficient did just that for a large nonprofit academic medical center focused on healthcare, education, and research with over $13 billion in revenue.

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Freelancing, Outsourcing, or Offshoring? What Will Work Best for Your Business?

AS White Global

Greater flexibility for short-term or long-term projects. Offshoring involves delegating particular functions of your company operations to an offshore service provider from another country. For example, an Australian-based company builds an offshore digital marketing services team in the Philippines.

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The Rise of Global Business Services: The Future of Shared Services

Zinnov

” – Peter Drucker In the 1980s, Shared Service Centers (SSCs) and third-party Independent Software Vendors (ISVs) significantly changed how American organizations managed essential functions by providing access to global talent. This evolving landscape prompts a re-evaluation of how services can be optimally delivered.

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Enterprises—More Open than Ever to Outsourcing—Will Drive Double-Digit Growth in Finance and Accounting Outsourcing (FAO), According to Everest Group | Press Release

Everest Group

Other industries where specialized expertise in finance and accounting is highly valued include banking and financial services (BFS), media and entertainment, healthcare, retail and consumer packaged goods (CPG), and travel and logistics. Other key findings: An 8-10% growth rate in FAO spend is expected from June 2021 to June 2022.

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5 Changes In The Call Center Outsourcing Philippines Post Pandemic

Magellan Solutions

Workplace healthcare is the top priority. Making work more flexible to comply with healthcare protocols. There will be offers of outsourcing and shared services opportunities for BPO and IT. This is possible with expanding service lines for development. More focus on mental health. Virtualization.