SIG Speaks

MARCH 10, 2023

And it has been found beneficial to align a COE with existing functions within your organization, process excellence, or IT-shared services, for example. As well as developing the proper governance structure to maintain all the process automation demands in a business unit.

Automation 40

Automation Finance Sourcing Government 40

Everest Group

AUGUST 9, 2023

With its high-quality talent, state-of-the-art infrastructure for delivering advanced technological services, and strong government support, Hyderabad has ascended as a top global services destination. But does Hyderabad have what it takes to surpass Bangalore as the foremost global services destination in the future?

Pharmaceuticals 52

Pharmaceuticals Service Robotics Process Automation Government 52

AH Anderson Consulting

JUNE 30, 2016

For those who have not read my previous post, “Moving from Shared Services to Global Business Services,” let me provide a quick summary. Shared Services (SS) is an operating model that has been around for decades. HR, IT, Finance, etc.) It enables function-specific resources (i.e., ROI Shortfall.

Global Business Services 52

Global Business Services Service Shared Services Government 52

SIG Speaks

JANUARY 5, 2022

Not all suppliers should be managed the same way: each supplier requires a “right-sized” level of governance! What is Supplier governance? Depending on the importance of the service or product, supplier governance can span through multiple levels of company governance: i.e., corporate, business unit, and contract governance.

Sourcing 40

Sourcing Government Right-Sizing Risk Management 40

Everest Group

JUNE 7, 2023

It also can provide intermediaries with increased bargaining power with insurers, provide cross-selling and up-selling opportunities, and help increase brand and mind share Service offering diversification: Consolidation allows insurance intermediaries to expand and diversify their services and product lines.

Insurance 52

Insurance Shared Services Analytics Marketing 52

Automation Anywhere

SEPTEMBER 23, 2020

Earlier this year, we partnered with SSON (Shared Services and Outsourcing Network) to run a global survey on the state of intelligent automation. As an automation leader, you govern automation democracy. Discovery Bot opens a new path to automation through process visibility and gradual improvements.

Automation 98

Automation Out-Tasking Finance Shared Services 98

Everest Group

JANUARY 3, 2022

Core operations and corporate services CoE : This CoE focuses on developing expertise for multiple departments within the enterprise, including reporting, finance, marketing, customer onboarding, and core operations. The following five types of CoEs help enterprises to drive stronger business performance.

Robotics Process Automation 52

Robotics Process Automation Automation Global Business Services Finance 52

Zinnov

OCTOBER 26, 2023

Setting up Global Capability Centers (GCCs): The Go-to De-risking Strategy for Businesses GCCs can handle a wide range of functions, including IT Services, Finance & Accounting, Human Resources, Research & Development, Customer Support, and more.

Flexibility 52

Flexibility Global Business Services Finance Regulations 52

Zinnov

AUGUST 30, 2022

The Software Engineering Institute of the Carnegie Mellon University defines a COE as ‘a premier organization providing an exceptional product or service in an assigned sphere of expertise and within a specific field of technology, business, or government, consistent with the unique requirements and capabilities of the COE organization.’.

Government 98

Government Flexibility Efficiency Human Resources 98

Planergy Software

JULY 5, 2023

Tracking where the money was spent is essential for accurately tracking your finances. It’s important to know when items were purchased, or services were rendered so that you can properly manage payments. If they rent a vehicle, will they be required to share it with other employees who may also be on the trip?

Management 52

Management Accounting Finance Out-Tasking 52

Auxis

NOVEMBER 3, 2021

As indirect taxes become a leading revenue stream for governments worldwide, navigating the wealth of complex and country-specific tax regulations is more challenging than ever for companies that compete on the global stage.

Outsourcing 98

Outsourcing Regulations Government Management 98

Automation Anywhere

JANUARY 5, 2021

The company completed a new, RPA-enhanced shared services center by 2020 that added 50% capacity in Tricor’s payroll services and 30% improvement to employee productivity. The company saw a reduction in internal finance costs, topline and bottom-line growth, and greater liquidity while saving more than 10,000 hours.

Diagnostic Services 98

Diagnostic Services Robotics Process Automation Banking Pharmaceuticals 98

Infosys Consulting

MARCH 20, 2023

He has an impressive track record in multiple industries and business areas, including S/4HANA, SAP, shared service implementation, business process outsourcing (finance, supply chain, HR), IT implementation, and organizational/process (re)design.

Business Process Outsourcing 52

Business Process Outsourcing Finance Design Shared Services 52

Automation Anywhere

OCTOBER 8, 2020

Back-office departments such as finance and accounting , HR , shared services, and operations provide vital services critical to an organization’s success. IT leaders shouldn’t worry about losing control of governance. With the right platform in place, you can empower users while maintaining complete oversight. #4

Automation 52

Automation Out-Tasking Collaborations Finance 52

Everest Group

MARCH 23, 2022

In 2022, GBS leaders will look at adjusting their leadership, governance, operating, and talent models to ensure career growth and preserve productivity. As GBS leaders rethink cost and talent strategies in 2022, what actions should they consider today and in the coming months to continue delivering value?

Global Business Services 52

Global Business Services Service Impact Sourcing Sourcing 52