Everest Group

JULY 28, 2023

We’ll discuss the following questions, plus your own challenges: What is going on with attrition and retention at leading service providers? Should we consider new locations onshore, nearshore, or offshore? Have price increases leveled out? Which roles still demand a premium?

Nearshoring 52

Nearshoring Offshoring Sourcing BPO 52

Everest Group

JULY 28, 2023

We’ll discuss the following questions, plus your own challenges: What is going on with attrition and retention at leading service providers? Should we consider new locations onshore, nearshore, or offshore? Have price increases leveled out? Which roles still demand a premium?

Nearshoring 52

Nearshoring Offshoring Sourcing BPO 52

Everest Group

OCTOBER 19, 2023

Global Locations State of the Market 2023: Changing Locations Landscape in the Face of Economic Uncertainty Offshoring/nearshoring has seen an uptick across functions as enterprises have embarked on a road to recovery post the pandemic. In EMEA, Poland and Ireland continue to be the locations of choice for IT-BP delivery.

Nearshoring 59

Nearshoring Marketing Offshoring Information Technology 59

Perficient Digital Transformation

OCTOBER 11, 2022

Based in Schaumburg, Illinois, and with offshore development center operations in Chennai, India, Ameex provides award-winning agile software development expertise, and has extensive capabilities across commerce and content solution offerings. Scaling Globally to Drive Real Results for the World’s Biggest Brands.

Nearshoring 64

Nearshoring Offshoring Engineering Retail 64

Customer Serv Outsource Smarter

DECEMBER 16, 2022

Nearshore and offshore growth. expect nearshore and offshore growth to continue. More brands are embracing nearshore and offshore call centers for cost reduction and access to talent. The nearshore region consists of 26 countries throughout Latin America and the Caribbean that offer BPO services to U.S.

BPO 52

BPO Outsourcing Nearshoring Call Center 52

The Scalers

APRIL 13, 2022

Putting digital products and services, software — and indeed the engineers required to facilitate it — at the heart of their business models. Adding €16bn to the economy each year , the nation is second only to the US in software service exports. Luanne Botha, Head of Strategic Partnerships, The Scalers. DOWNLOAD EBOOK.

Offshoring 68

Offshoring Nearshoring Engineering Software 68

Future of Digital Sourcing Nearshoring

AUGUST 20, 2019

When you call customer service and end up “speaking” with chatbots or get recommendations based on past buying habits, it’s AI at work. And it’s no easy feat to find staff who are experts, given the global shortage of data scientists and data engineers. Traditional Offshoring Providers.

Nearshoring 52

Nearshoring Offshoring Outsourcing Engineering 52

31 West

JUNE 9, 2018

In simple terms, because not all jobs can be done in house, outsourcing makes it possible to delegate specific parts of a project or service offering to efficient service providers who are experts in that particular field. There are 3 main types of outsourcing which are onshore, nearshore or offshore.

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Outsourcing Content Writing Nearshoring Offshoring 130

NoonDalton

FEBRUARY 20, 2023

Offshoring and outsourcing are similar in that both use outside parties to carry out other business-related duties. Offshoring, however, entails hiring a business in another country to carry out the work for them. Complete market research, enlarge your selection of goods and services.

Outsourcing 98

Outsourcing Offshoring Manufacturing Sales 98

SourceFit

MAY 27, 2020

The healthcare services segment of the business process outsourcing (BPO) industry is expected to show signs of growth along with the gaming and animation sub-sectors, according to research and consultancy firm Oxford Business Group (OBG). “As Healthcare Services BPO in PH as a Promising Segment. Despite the slowdown in U.S.

Healthcare 52

Healthcare BPO Service Nearshoring 52

Future of Digital Sourcing Nearshoring

JUNE 8, 2021

Related news: Are You Getting the Most Out of Your Nearshore Digital Transformation Partner? The Nearshore Model is the Best of Both Worlds. The pandemic also has shifted national attention back to the issue of bringing more tech services and manufacturing back to the U.S. Could Puerto Rico Become the Next Big Tech Haven?

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Nearshoring Manufacturing Offshoring Government 98

Everest Group

MAY 16, 2022

Setups of Global Business Services centers increase in India and China, providing evidence of post-COVID economic recovery. Activity in offshore locations experienced an increase, providing evidence of post-COVID economic recovery, particularly in India and China; however, offshore activity has not yet reached pre-COVID levels.

Offshoring 40

Offshoring Sourcing Outsourcing Global Business Services 40

Future of Digital Sourcing Nearshoring

FEBRUARY 26, 2019

It’s not really offshoring from the U.S.…nearshoring …nearshoring may be a better term. businesses – the cost benefits of offshoring and the productivity benefits of nearshoring, on-shore. mainland and offshore counterparts. But as a U.S. territory, is it technically onshoring?

IT Outsourcing 52

IT Outsourcing Nearshoring Outsourcing Offshoring 52

Future of Digital Sourcing Nearshoring

AUGUST 2, 2020

Flattening the Global Sprawl and New Drivers to Nearshoring. ” According to the article, while globalization was the growing trend in the early part of the new century, key drivers such as rising offshore costs, localization and a shift toward services delivery has begun to take some steam out of it.

Nearshoring 52

Nearshoring Offshoring Outsourcing Manufacturing 52

The Scalers

DECEMBER 15, 2021

We onboarded an enormous amount of engineers and other recruits remotely, and have the policies and methodologies in place to continue should restrictions rise again. Our largest partner, Preqin, continued to grow at a rapid pace, adding many new engineers over the last twelve months, bringing their Bangalore operation to 220 in total.

Nearshoring 89

Nearshoring Offshoring Engineering Marketing 89

Zinnov

JUNE 16, 2023

Adding to the complexity, the industry is witnessing a shift towards Everything as a Service (XaaS), resulting in an increasingly intricate product portfolio for Enterprise Software companies. Balancing on-premises and Cloud-based products add another layer of management complexity.

Software 52

Software Nearshoring Offshoring Administrative 52

Everest Group

MAY 10, 2022

While not a newcomer to service delivery, Africa has recently been experiencing a surge from buyers and service providers in adoption and investment, making this a region to watch for technical support and other value-added IT and business process services (BPS).

Service 52

Service Third Party Outsourcing Government Regulations 52

Everest Group

MARCH 14, 2022

Case #1: Assisted a top 10 service provider in identification of Global Business Service / captive targets for acquisition/carve-outs. Case #2: Identifying best-fit European locations for new delivery center set-up for a global IT-BPO service provider. and operations (European language requirements).

Research 40

Research Nearshoring BPO Global Business Services 40

Everest Group

JANUARY 5, 2023

In fact, more than 80% of respondents expect their investments in outsourcing for IT services (ITS) and business process services (BPS) to stay the same or increase in 2023 over 2022, and more than 40% are optimistic about growth in their global services budgets in the coming year.

Outsourcing 52

Outsourcing Management Nearshoring Research 52

3Pillar Global

MARCH 15, 2021

Earlier in this series, we looked at different outsourcing models—nearshore, offshore, onshore—along with the pros and cons that come with each option. Polish outsourcing firms also offer a variety of services, including software development and IT operations. They further provide cost-effective access to top tech talent.

Software 52

Software Outsourcing Nearshoring Government 52

Zinnov

OCTOBER 20, 2021

Mexico’s geographic boon (proximity to US), government initiatives, workforce skilled in technology, and mature infrastructure has made it a near/offshoring pivot across the globe. Setting up large engineering teams in Mexico, in comparison to the U.S. Mexico and its X Factors –. Affordable Cost Advantage. Connectivity.

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Nearshoring Engineering Manufacturing Government 52

Premier BPO

JUNE 1, 2021

When you outsource to typically low-cost international locations with additional redundancy; it is called offshoring. Contracting to regions nearby for cost reduction or talent expansion is termed nearshoring. Front Office services in a BPO may comprise of: Customer Care. Contact Center Services, Inbound/Outbound Calls.

Business Process Outsourcing 52

Business Process Outsourcing Outsourcing BPO Administrative 52

Zinnov

OCTOBER 22, 2021

With the rapid technological advancements, lack of enough qualified resources, and high cost of resources, enterprises of all sizes flocked to whatever nearshore or offshore development centers they could find to fulfill their IT needs. Here’s a look at the various phases of this model.

Automation 52

Automation Offshoring Government Outsourcing 52

Zinnov

NOVEMBER 10, 2021

Instead, they are looking at opportunities closer to home, to decrease time differences along with cultural and language barriers – major downsides to offshore outsourcing. 4 Reasons why LATAM has emerged as a Nearshoring Hotspot. LATAM demonstrates a cost-effective pricing structure without compromising on the quality of services.

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Nearshoring Engineering Outsourcing Collaborations 83

3Pillar Global

MARCH 15, 2021

It can be hard to find developers and engineers with the specialized skills they need. According to research from Deloitte , 58% of organizations that outsourced software development were able to improve the quality of their products and services. Service Quality. Information Security.

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Outsourcing Regulations Global Outsourcing Jobbing 40

The Scalers

MAY 18, 2022

Onshore Australian tech teams Outsourcing to outside Australia Offshoring to outside Australia Building tech teams beyond borders — the Australia and New Zealand edition What will you learn? Additionally, Australian businesses typically have a large percentage of their IT and engineering workforce employed as short-term contractors.

Offshoring 89

Offshoring Engineering Outsourcing Nearshoring 89

3Pillar Global

MARCH 16, 2021

While it’s been hard to shake the stigma, software outsourcing is a booming global industry that enables organizations of all sizes—in every industry—to access skilled developers and engineers. Chapter 10: Advantages & Disadvantages of Offshore. Chapter 11: Nearshoring Benefits & Disadvantages. Read more.

Software 52

Software Outsourcing Nearshoring Offshoring 52

NoonDalton

SEPTEMBER 14, 2022

Curiosity Stream is a global independent media firm and video-on-demand streaming service that experimented with outsourcing in 2019. According to interviews with Andre Silva, CTO of CuriosityStream, his advice to other entrepreneurs is to work out how to combine the offshore crew with the on-site staff. CuriosityStream.

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Outsourcing E-Commerce Nearshoring Co-Sourcing 96

3Pillar Global

MARCH 15, 2021

Are sustaining engineering expenses preventing the company from investing in new product development? In other words, if you’re building a complex solution—particularly in areas like financial services, healthcare, or cybersecurity—you may want to be involved on a daily basis. Here, a nearshore company might work best.

Software 52

Software Outsourcing Nearshoring Out-Tasking 52

Magellan Solutions

MAY 8, 2020

With over 100 years of operations, print and digital document products and services have reached more than 160 countries. In the latter part of 2016 , the company transferred all its business services solutions to its newly-formed divestiture. Meanwhile, its data entry remained nearshore.

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