TTEC

MAY 25, 2022

While there is no simple solution to overcoming these challenges, adhering to proven customer and employee experience best practices will go a long way in providing travelers with the customer support they crave. Retain talented employees. Excellent customer support is a critical part of travel and hospitality.

Customer Support 52

Customer Support Robotics Process Automation Automation Flexibility 52

Akorbi

AUGUST 2, 2022

Plano, TX (August 2, 2022) — Akorbi Group, a Plano-based global group of companies specializing in language, technology, and workforce solutions, is pleased to announce the appointment of Javier Martinez as Chief Technology Officer. The localization industry is constantly evolving, requiring more data and seamless systems integration.

Engineering 79

Engineering Business Process Outsourcing Reduced Costs Retail 79

TTEC

SEPTEMBER 10, 2021

For example, Customer Experience as a Service (CXaaS) is a cloud-based customer solution for planning, designing, and executing activities that encompass all parts of the customer experience. It needs a strategic solution. CXaaS operations are typically managed by a third-party partner on behalf of a brand.

Managed Services 52

Managed Services Outsourcing Service Management 52

The Scalers

JUNE 28, 2022

CONTENTS Deciding whether to outsource or offshore Building offshore teams as a solution to the great resignation Crisis proofing your operations with offshore teams Enabling remote and hybrid work models Partnering with an offshore development expert. ’ Workers are quitting en masse. This situation has left them unable to scale.

Offshoring 90

Offshoring Engineering Outsourcing Software 90

Zinnov

JUNE 13, 2022

The Great Resignation and the pandemic-induced accelerated technology adoption have only further necessitated long-term solutions that companies need to outline to keep the business steady. Remote working en masse took over all companies by storm owing to necessity, forever changing the way people work.

Engineering 52

Engineering Regulations Software Government 52

Zinnov

OCTOBER 13, 2021

With the pandemic moving entire workforces online , and enabling a completely virtual work environment, the possibility of hiring the best talent across time zones and having them work towards one vision is now easier than ever before. Recognizing the gap between need and affordability led to the birth of the Virtual Accelerator Model.

Banking 52

Banking Healthcare Efficiency Flexibility 52

Velocity Global

APRIL 12, 2022

This means that contract workers are often less protected than permanent employees, which can undermine the ethics of businesses that use contractors en masse. Make Contract Work Viable With the Right Solutions. Reach out to learn how Velocity Global is refining the gig economy with better contractor solutions for all.

Insurance 52

Insurance Jobbing Payroll Accounting 52