Perficient Digital Transformation

FEBRUARY 19, 2024

The introduction and expansion of same-day delivery services have particularly spotlighted the intricate balance between customer expectations and operational feasibilities. Same-day delivery has transitioned from a luxury to a standard expectation, pushing retailers to adapt swiftly.

Retail 52

Retail Inventory Management Labor Costs Design 52

Simplr

JULY 14, 2023

Ask yourself— how can your customer service experience help customers derive even more value from your products or services? Simplr’s fully managed service freed up Solo Stove’s internal resources from having to manage their chatbot. Generative AI (GenAI) is making these dreams a reality.

Retail 52

Retail Order Management Customer Service Managed Services 52

Magellan Solutions

JUNE 10, 2021

Non-voice Outsourced Customer Support Services is reshaping the industry as we know it. In fact if you look at the statistics alone, you will see that there are desirable numbers under non-voice services. Hence, we believe that non-voice outsourced customer support services are the future of call centers, BPOs and SMEs.

Customer Support 52

Customer Support Outsourcing Call Center Service 52

IBM Services

APRIL 20, 2023

What do a Canadian energy company, a Dutch coffee retailer and a British multinational consumer packaged goods (CPG) company have in common right now? An efficient sustainable supply chain process with optimized CO2 footprint is an enterprise requirement as well as a societal need. dollars annually in direct or indirect procurement.

Automation 69

Automation Co-Sourcing Finance Right-Sizing 69

Obobo

JANUARY 13, 2023

This can help companies improve their customer experience, create efficiencies in their operations, and ensure that products are delivered on time. In this blog post, we’ll explain what maverick order tracking is and how it can be beneficial for businesses. What are the benefits of using Maverick Order Tracking?

Supply Chain Management 40

Supply Chain Management Retail Data Entry Streamline Operations 40

IBM Business Partners

JUNE 30, 2023

​ Yet dealers and retailers are struggling to find parts easily and meet promise dates to their end consumers. . ​ B2B companies are under unexpected pressure to deliver digital experiences on par with those in the consumer space, and capturing customer loyalty is trickier than ever.​

Manufacturing 66

Manufacturing Inventory Management Reduced Costs Order Management 66

Simplr

JUNE 14, 2023

From a digital maturity standpoint, there is also a big (and growing) discrepancy across industries, from banking and travel to retail and healthcare. With generative AI, we’ll be able to leverage automation to handle more, meaning fewer contacts per order and fewer resources/costs to solve customers’ problems. Will you be ready?

Retail 52

Retail Company Focus Sourcing Order Management 52

Anexa

JANUARY 30, 2023

E-Commerce Solutions Another advantage of post-pandemic economic trends is the ability of brands to manage the inventory of both their digital and bricks and mortar stores through e-commerce technology. Order management and real-time stock updates benefit businesses and ultimately can play a role in delivering great customer satisfaction.

Information Technology 52

Information Technology E-Commerce Robotics Process Automation Cybersecurity 52

IBM Services

DECEMBER 1, 2023

ERP solutions are built to meet the needs of organizations across multiple industries including retail, consumer products, industrial, energy and utilities and government (including defense). It also removes the need of having dedicated servers specifically for this business management solution.

Inventory Management 92

Inventory Management E-Commerce Software Supply Chain Management 92

Groove Technology

MARCH 22, 2023

Introduction to API Management APIs (Application Programming Interfaces) are becoming increasingly important for businesses to integrate digital services and streamline operations. However, managing multiple APIs can be complex and challenging. This, in turn, leads to increased revenue and growth opportunities.

Management 130

Management Design Streamline Operations Flexibility 130

Zinnov

SEPTEMBER 15, 2022

People are willing to pay for premium services in online shopping because it is no longer a luxury, but a necessity today – especially in the wake of a pandemic that confined us all to our phones and screens. Businesses are now seen shifting to a headless architecture for increased customizations, speed, and efficiency across the platform.

E-Commerce 52

E-Commerce Retail Design Flexibility 52