Fri.Sep 08, 2023

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Generative AI: Meet your partner in customer service

IBM Services

Brands that deliver an excellent customer experience (CX) will always be more resilient than those that don’t. Giving our customers personalized support at every stage of their journey is proven to earn their longtime loyalty—and keep them from switching to a competitor. The challenge, however, is that many teams operate in siloes that inhibit them from applying their customer insights in meaningful ways.

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Generative AI’s Impact on the Talent Market: Unraveling its Effects on Training and Recruitment Versus the Environment and Society | Blog

Everest Group

The emergence of Generative Artificial Intelligence (GAI) has sparked a complex debate in the global talent market. The acindustry faces a paradox in balancing the transformative advances the technology brings to training and recruitment with its potential negative societal and environmental implications. To successfully navigate this intricate landscape, organizations need to address concerns about ethics, data privacy and security, energy efficiency, and monitoring.

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The Power of Pushing Bounadries, Buttons and Yourself

Eclaro

You know that guy who knows everyone, who always reaches out and says hello, who meets people and builds relationships not because he has to but because he genuinely loves it? Yeah, we know him, too.

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Quality Engineering (QE) Specialist Services PEAK Matrix® Assessment 2023

Everest Group

Quality Engineering (QE) Specialist Services In today’s dynamic business landscape, the enterprise technology landscape is rapidly evolving, and software products are taking center stage. The need for faster time-to-market has become imperative, driving frequent releases and the adoption of both shift-left and shift-right approaches. Quality Engineering (QE) now holds heightened importance, as expectations for superior products soar.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Tackling Healthcare Staffing Shortages with Salesforce and Artificial Intelligence (AI)

Perficient Digital Transformation

Aging Populations and Staff Burnout Combine to Create a Perfect Storm for Healthcare Staffing Shortage For the first time in US history, older adults will outnumber younger individuals. The global population is top-heavy with more than 1 in every 6 Americans falling in the 65 or older age range (AARP, 2023). As the population ages and we see a continued increase in patients with more than one chronic condition, the demand on healthcare providers is not going to lessen in the upcoming decades (CD

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16 Top ERM Software Vendors to Consider in 2023 | In the News

Everest Group

The growing number and complexity of risks that businesses face put enterprise risk management (ERM) software even more in the spotlight for boards of directors, said Kriti Seth, an Analyst at Everest Group. “Building a robust strategy and choosing the right ERM tool is becoming a critical decision for CIOs,” she said. Read on to find out 16 prominent ERM software vendors.

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Gross Pay vs. Net Pay: What do they mean? 

UnaTerra

It’s the age-old question, what is gross pay? And how does it differ from the net pay you take home at the end of the month. It can be frustrating looking at your payslip and seeing two different totals, and at the end of the day you come home with the smaller number. But there […] The post Gross Pay vs. Net Pay: What do they mean? appeared first on Cintra Global.

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SOCAP Fall 2023: What to Expect This Symposium

Premier BPO

SOCAP Fall 2023: What to Expect This Symposium SOCAP is back again, this time celebrating its 50th Anniversary under the banner: Celebrating our past, embracing our future. Join us at this year’s Fall SOCAP event for a dynamic experience filled with expert insights, community summits, networking opportunities, and transformative tips from industry pros and trailblazers.

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Digital Twin Services PEAK Matrix® Assessment 2023

Everest Group

Digital Twin Services Digital twins, virtual replicas of physical products, processes, and systems, are playing an instrumental role in aiding enterprises to reduce downtime, improve product tracking and tracing, and closely monitor asset conditions by simulating diverse scenarios. The demand-driven digital transformations spurred by the pandemic have propelled digital twins to the forefront of innovation, even in industries with lower digital maturity.

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Discretionary Expenses: What Are They, Examples, and How To Control Them In Business

Planergy Software

Clients and results More Customers We saved more than $1 million on our spend in the first year and just recently identified an opportunity to save about $10,000 every month on recurring expenses with Planergy. Cristian Maradiaga King Ocean Book a Live Demo Download a free copy of "Indirect Spend Guide", to learn: Where the best opportunities for savings are in indirect spend.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Integrate Library in Sitecore SXA

Perficient Digital Transformation

Ever, while working on Sitecore SXA projects, we come across a requirement where we need to integrate a library in SXA without reinventing the wheel. Hence, we will check this thing using an example of integrating Bootstrap Modal in Sitecore SXA. So, multiple times, we encounter a need where some content must be displayed in pop-up. In this case instead of creating a custom Modal from scratch, we can use the Bootstrap Modal.

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