The Global Small Business Blog

AUGUST 18, 2023

©iStock/MJ_Prototype According to SBA , here are approximately 1.3 million U.S.-based small businesses that export products, a nearly five-fold increase over previous estimates. The main export products are in manufacturing, medical equipment, wholesale, plastics and chemicals and computer systems design industries. The full report, " SBA Research Sheds New Light On Small Business Exporters ," can be found here.

Manufacturing 170

Manufacturing Research Design 170

Magellan Solutions

AUGUST 18, 2023

Sales optimization is essential for businesses to flourish in a competitive market. It goes beyond attaining targets. Sales optimization enhances customer experiences, fosters brand loyalty, and drives long-term success. The following can make all the difference in achieving sales targets: Simplifying sales processes Improving customer engagements Making data-driven decisions Artificial intelligence (AI) tools are crucial to modernizing sales processes and strategies.

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Sales Marketing Analytics Automation 98

IBM Business Partners

AUGUST 18, 2023

The Digital Operational Resilience Act , or DORA, is a European Union (EU) regulation that created a binding, comprehensive information and communication technology (ICT) risk-management framework for the EU financial sector. DORA establishes technical standards that financial entities and their critical third-party technology service providers must implement in their ICT systems by January 17, 2025.

Cybersecurity 81

Cybersecurity Regulations Flexibility Banking 81

Raya Contact Center

AUGUST 18, 2023

RAYA CX’s H1 2023 earnings report has been published and we’re ecstatic about the results! We’ve seen year-on-year growth across all figures, specifically a 68.4% increase in revenue, a 91.6% increase in EBITDA, and a 475.3% increase in net profit. These solid results are a testament to the success of our global strategy and digital transformation journey!

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Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

Planergy Software

AUGUST 18, 2023

Clients and results More Customers We saved more than $1 million on our spend in the first year and just recently identified an opportunity to save about $10,000 every month on recurring expenses with Planergy. Cristian Maradiaga King Ocean Book a Live Demo Download a free copy of "Preparing Your AP Department For The Future", to learn: How to transition from paper and excel to eInvoicing.

Management 52

Management Administrative Out-Tasking Finance 52

Everest Group

AUGUST 18, 2023

Webinar from hype to reality: Maximizing your return with intelligent automation August 23, 2023 11:00 AM BST Everest Group’s Amardeep Modi will present insights from the report, “Hype to reality – Maximize your Return with Intelligent Automation,” and examine the benefits of Intelligent Automation (IA) and the positive impact it can offer teams beyond cost savings or operational improvement.

Automation 52

Automation Marketing Management Service 52

Perficient Digital Transformation

AUGUST 18, 2023

On August 4, 2023, a warm and delightful Friday evening, WiT preparations were underway for an enriching online seminar featuring Shahnaz Azeez. The guest speaker was a skilled multilingual leadership coach, who lightened up our evening by her inspirational speech. In the age of Empowerment and breaking down barriers, the rise of female leaders in various industries is nothing short of awe-Inspiring.

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Management 52

Go4Customer

AUGUST 18, 2023

In the current corporate environment, which moves quickly, offering outstanding customer service is more crucial than ever. Consumers anticipate easy, tailored interactions through all channels, including social media, email, and phone. This is where omnichannel support, a tactic that unifies all client interactions to offer a smooth and uniform experience, enters the picture.

Customer Service 40

Customer Service Efficiency Service 40

Everest Group

AUGUST 18, 2023

Have a look at Latin America's IT talent battle where Costa Rica is leading the way.

Marketing 52

Marketing 52

Go4Customer

AUGUST 18, 2023

Are your outbound call center services performing to their total ability? Is your customer interaction approach actually thriving, or are there some aspects that may be improved? In this article, we explore the fundamentals of performance analysis and optimization for outbound call center services, focusing on the important issues and tactics that may improve your client interactions and provide better outcomes.

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Call Center Service 40

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

Perficient Digital Transformation

AUGUST 18, 2023

In the last episode, we installed all the Prerequisites and Configure the Modules. In this episode, we will talk about the Include and Rule configuration required for Sitecore Content Serialization. As we created a JSON file while creating a Module in the last episode, we will use the same JSON file to configure the Include and Rule. Include an item for the Serialization We created modules using a text editor and Sitecore for the Visual Studio plugin; now it’s time to learn about the allow

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Capgemini

AUGUST 18, 2023

Welcome to where intelligence transforms everything at Google Cloud Next Genevieve Chamard 18 Aug 2023 Facebook Twitter Linkedin Having a finger on the pulse of technology is critical. But with so much happening so quickly, keeping up can be a struggle. So, I’m truly excited for Google Cloud Next 2023. Google Cloud Next ’23 is the flagship annual conference where I’ll be joining my team at Capgemini and some of the brightest minds in the field.

Retail 52

Retail Banking Cybersecurity Insurance 52