Mon.Nov 22, 2021

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Don’t Make Your Black Friday’s CX Notoriously Bad Like Rebecca Black’s “Friday”

Raya Contact Center

So, before Black Friday rains upon us make sure your CX experience is optimized for bigger volumes, delivery delays, store queues and so much more. Black Friday requires us all to be well prepared and if not, we run the risk of having a notoriously bad Friday, maybe as bad as Rebecca Black’s “Friday.”. billion in online sales.

Retail 98
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Controlling the Narrative: How to Keep Your Sales Calls on Track

NoonDalton

Many salespeople don’t start thinking about clinching the deal until much later in the sales process. This will either make the following 45 minutes more productive or save both of us a lot of time if we don’t end up being a good match.” The same is also true in sales.

Sales 97
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Benefits and Challenges of Expanding to Hong Kong

Globalization Partners

Before expanding, your company will need detailed information about the risks and benefits of doing business in Hong Kong. The gross domestic product (GPD) stood at about US$346 billion as of 2020. Hong Kong’s economy’s growth rate has typically increased by about 2 to 6 percent per year for most of the past decade.

Banking 52
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The Journey to Global Payroll Supplier of the Year

Immedus

Long before Immedis was established, our global mobility clients kept asking us to support their global Payroll. Christine Keily, our Chief Tax and Payroll Officer, often talks about how we built Immedis from the side of our desks and gradually carved out a standalone business. The GPA Awards distinction comes close on the heels of us?

Payroll 52
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The 2023 Supply Chain Crystal Ball: Challenges and Solutions

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

In this webinar, you’ll gain actionable insights from Olivia Montgomery as she walks us through Capterra’s extensive research on how businesses - notably SMBs - are addressing supply chain challenges in 2023. You'll learn more about: Trending supply chain tech investments to consider. Forecasting techniques to manage inventory.

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How To Recruit More Women Into Your Workforce

Speaker: Jeanette Leeds, Talent Acquisition Expert | Business Leader | Tech Entrepreneur

According to the US Department of Labor, women earn on average about 80% of what men do. Posting a “gender-neutral” job ad is a step in the right direction, but there remains a large disparity in the types of jobs that women get, as well as the pay that they receive.

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Rethinking Talent Acquisition: New Data on Innovation, Impact, and Opportunity

Speaker: Ben Eubanks, Speaker, Author, Researcher and HR Analyst

As talent leaders, we can easily sit around and commiserate about the challenges facing talent acquisition. But we can also rise to the challenge.

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How to Transform Your Supply Chain: Digitization for Decision-Making

Speaker: Hannah Testani, CEO of Intelligent Audit

The digital transformation of supply chains has already begun, so join us for this exclusive webinar to learn how to improve your company’s bottom line and, ultimately, your end customer experience. Hannah Testani will teach us more about: How technology will transform and digitize the supply chain and what impacts we’ll see going forward.

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Hire Global to Grow Global: A Conversation with A Global Recruiting & HR Expert

Speaker: Janice Stack, CEBS, Global Human Resources Executive

The digital age has given us access to a workforce beyond geopolitical boundaries. This webinar will cover: What to know about the newest research on global recruiting. While this new access can increase productivity, it often comes with its own set of obstacles. The advantages of global outsourcing and staffing.