Top Global Sourcing Brief Global Business Services Efficiency Content for Mon.May 16, 2022

Hiring Advice In Light Of Potential Recession

Everest Group

MAY 16, 2022

This blog shares my advice for handling the labor situation in the recession we now face. Read more in my blog on Forbes. Typically, recessions cause companies to pivot from their growth agendas into cost-saving agendas – including layoffs of staff. But layoffs would be a mistaken approach to a recession this time around.

Nidhi Shah, Senior Technical Consultant, is Committed to Excellence

Perficient Digital Transformation

MAY 16, 2022

Check out Nidhi’s Blogs: Nidhi Shah, Author at Perficient Blogs. I have quickly become a successful blogger after joining Perficient. I enjoy writing about new SharePoint and Microsoft 365 capabilities. What made you decide to work for Perficient? What makes you stay?

Jobbing

Jobbing Healthcare Design Engineering

Why Video Remote Interpretation is the Future

Akorbi

MAY 16, 2022

In today’s blog, Akorbi explains how video remote interpretation is the future of interpreting services. . What is Video Remote Interpretation? Video Remote Interpretation (also known as VRI) is the practice of interpretation using a videoconferencing platform, such as Zoom or Google Meets.

Legal Services

Legal Services Flexibility Service Efficiency

Appian World 2022 and Intelligent Document Processing (IDP)

Perficient Digital Transformation

MAY 16, 2022

Read the second blog here. . This is the final post in a series covering the new products released to the public by Appian during Appian World 2022. Appian Intelligent Document Processing (IDP). Every day organizations must sort through numerous documents to find specific data they need to start a task or to influence business decisions.

Out-Tasking

Out-Tasking Automation Software Efficiency

How to Embed Amazon Lex into Amazon Connect

Perficient Digital Transformation

MAY 16, 2022

In the next section of this blog post, we will deep-dive into Amazon Lex and Amazon Connect, specifically outlining the steps necessary to embed Amazon Lex into an Amazon Connect contact flow, and discuss the basic building blocks of an Amazon Lex bot. . .

Administrative

Administrative Engineering Customer Service Service

Today in Global Small Business: Future of Food Summit

The Global Small Business Blog

MAY 16, 2022

©iStock/koya79 What's affecting me, my clients, my colleagues and other global small business owners: Chicago to host future of food Summit (May 25-26, 2022). How a better globalization could rise from hyper-globalization's ashes. tariffs on Chinese imports?

Marketing

2022 and the Recipe for CX Success

Anexa

MAY 16, 2022

It’s never been more important to map out an action plan for 2022 CX goals. If you can understand your customers and improve on the overall experience you deliver, you are on your way to bridging the gap between customer experience and brand promise.

E-Commerce

E-Commerce BPO Outsourcing Customer Service

Nothing Beats the Human Voice When It Comes To CX

Anexa

MAY 16, 2022

In a digital world – and especially in a pandemic-affected world – the human voice resonates more than ever, especially when considering how it affects a high-quality customer experience.

Call Center

Call Center Administrative BPO Business Process Outsourcing

Getting Closer to The Customer

Anexa

MAY 16, 2022

The reports are in, and B2B trends for 2022 are all about a laser-like focus on the customer and improving CX. Furthermore, these B2B companies must prioritize supporting a digitally-framed CX that will allow them to meet demand, minimize disruption and create opportunities for growth.

BPO

BPO Business Process Outsourcing Sales Outsourcing

The Next Normal: The Only Constant is Change Itself

Anexa

MAY 16, 2022

A two-year global pandemic flattened many economies and had the unexpected effect of transforming others. It raised many questions, like can productivity and efficiency be an integral part of the work-from-home model, and how can advanced technologies support seamless operations?

E-Commerce

E-Commerce Human Resources BPO Research

Material Requirements Planning (MRP) – The Advantages

Anexa

MAY 16, 2022

Something that likely doesn’t get enough attention in the business ecosystem is Material Requirements Planning (MRP). What exactly does MRP refer to?

Human Resources

Human Resources Data Entry BPO Customer Service

How to Develop a Software-as-a-Service Application? The Complete Guide

SPD Load

MAY 16, 2022

Are you a startup founder, product manager, or serial entrepreneur who wants to know how to develop a SaaS platform?

Software

Software Service Management

Digital M&a Is Here to Stay

Anexa

MAY 16, 2022

Digital transformation of the global economy has affected every industry, and clearly, is here to stay. Nowhere does this have more impact than in the dynamic M&A (mergers and acquisitions) field of digital companies. Transactions involving digital assets have significantly increased with the surge of technology as a result of the pandemic.

Administrative

Administrative BPO Business Process Outsourcing Sales

How to Commit Your Entire Organization to Your Commerce Strategy

Perficient Digital Transformation

MAY 16, 2022

It’s hard to believe we are more than halfway through our blog series on commerce for the insurance industry. Of course, there are opportunities to improve effectiveness in these phases, and our next blog will touch on technologies that can help with this area. . Now we’re focusing on internal commitment.

Insurance

Insurance Marketing Service