Magellan Solutions

APRIL 24, 2024

According to the 2022 State of AP Report, 84% of vendors valued the most timely payment , followed by payment accuracy at 67.2%. The accounts payable department does vital work to keep vendors happy. Invoice Processing and Approval The lifeblood of the accounts payable department revolves around managing invoices.

Accounting 52

Accounting Service Data Entry Automation 52

Balbelforce

APRIL 7, 2022

Creating the right customer experience for clients requires the support of strong call center solutions , which sometimes falls short. Nothing compares to the frustration of being let down by call center tech but this is unfortunately a position that most call center CX teams have found themselves in.

Call Center 52

Call Center Software Customer Service Sales 52

Magellan Solutions

JULY 24, 2023

Remote work has become famous due to technological advancements and changing work preferences. In the past, businesses relied on outsourcing to assign duties to third-party vendors. Implementing tools and technology for efficient project management and performance evaluation becomes essential.

Outsourcing 96

Outsourcing Cybersecurity Collaborations Out-Tasking 96

IBM Services

APRIL 18, 2024

This is the potential of artificial general intelligence (AGI), a hypothetical technology that may be poised to revolutionize nearly every aspect of human life and work. It cannot only pick up a passenger from the airport and navigate unfamiliar roads but also adapt its conversation in real time. How can organizations prepare for AGI?

Research 93

Research Out-Tasking Manufacturing E-Commerce 93

Perficient Digital Transformation

SEPTEMBER 27, 2021

We led a multi-vendor assessment with stakeholders and integrated Coveo with Sitecore , streamlining search configuration, machine learning, and advanced analytics capabilities. The member portal is self-guiding, with the agility to adapt to ever-changing regulations and consumer demands. The solution increased click-thru rates by 7%.

Healthcare 119

Healthcare Insurance Analytics Automation 119

Magellan Solutions

MAY 19, 2023

Business process management (BPM) is the process of planning and improving business processes. Businesses can be more flexible and adaptable to changes and shifting customer needs. In this guide, we will shed light about business process management and its key indications. BPM increases efficiency and customer satisfaction.

BPO 52

BPO Outsourcing Management Out-Tasking 52

Capgemini

MARCH 24, 2023

Read on to see if a dedicated order management system will benefit your business. At its heart, an OMS has four roles: Offer – The availability offer – It manages how availability of products and services gets consistently & reliably displayed to end customers through whichever channel they choose to shop.

Order Management 52

Order Management Right-Sizing Retail Call Center 52