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8 Secrets to Improving Customer Service in the Insurance Industry with Outsourcing

Magellan Solutions

8 Secrets to Improving Customer Service in the Insurance Industry with Outsourcing If customers do not get satisfactory service, they easily switch to other competitors. In order to keep up with the changing needs, improving customer service in insurance is one of the top priorities of businesses.

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The US Is Opting For Healthcare Call Center Outsourcing Companies – Here’s Why

Magellan Solutions

With rising costs and complex regulations overwhelming healthcare providers, partnering with overseas business process outsourcing (BPO) companies has become a strategic necessity. Improved customer service – Outsourced centers handle high call volumes extremely efficiently, reducing hold times.

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Why Do Insurers Give Up And Just Outsource Claims Processing?

Magellan Solutions

Let’s check some insurers’ responsibility and why it is practical to just outsource claims processing. Outsource claims processing has become a reliable solution for insurance companies wanting to optimize their operation. . There are a lot of factors why many insurers tend to rely on a third-party service provider. .

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Defining The Best Performing Healthcare BPO

Magellan Solutions

Its most common service outsourced to different countries is medical transcription. Some of the clinical services included are: Oncology. Orthopedic services . Magellan Solutions offer modern medical facilities and services. Insurance Verification. This practice is also covered in medical outsourcing services. .

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The US is Opting for Healthcare Call Center Outsourcing Companies – Here’s Why

Magellan Solutions

With rising costs and complex regulations overwhelming healthcare providers, partnering with overseas business process outsourcing (BPO) companies has become a strategic necessity. What Defines The Best Patient Care Services Phone Calls? Patient care services are an extension of health care in itself.

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Why you should consider outsourcing data entry tasks

ScaleHub

For instance, online insurance claims processing is the new norm. A quick turnaround time on information submission and consideration, which requires fast data processing, is a make-or-break moment for an insurer. Outsourcing that task to another company or BPO can ensure a speedier return than keeping it in-house.

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Konecta-Comdata Merger Creates a Business Process Outsourcing (BPO) Giant – What Does it Mean for the CXM Market?

Everest Group

The planned merger announced last month between Konecta, the leading provider of Spanish-speaking Customer Experience solutions, with Italy-based customer management provider Comdata will create the sixth-largest player by revenue in the customer experience Management (CXM) BPO sector. Read on to find out what this big deal will mean.