Magellan Solutions

APRIL 14, 2021

In getting a BPO partner, we all have one question. Call Center Service Pricing should mean more than money to your business. . Being a reckless spender means disaster to your business as a whole. We will discuss in this article how to assess if your every dollar is worth it with your chosen call center partner. .

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Call Center BPO Outsourcing Business Process Outsourcing 52

SourceFit

NOVEMBER 2, 2020

The Philippine call center sector of the business process outsourcing (BPO) industry saw a hiring spike during the lockdown in Luzon due to an increase in phone calls from customers stuck at home. On Jobstreet , 22,795 call center jobs for fresh graduates were posted from March 15 to April 30.

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Call Center BPO Business Process Outsourcing Outsourcing 52

Magellan Solutions

MARCH 1, 2021

Philippine companies for 2021 call center outsourcing market. The BPO industry in the country has expanded over the years. Instead, you could take advantage of outsourcing for your company. Even if the team is under the Philippine BPO company, you are the only one who manages them the way you want.

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Magellan Solutions

JUNE 1, 2021

Belonging under the best region in apac call center philippines. Call center outsourcing across Asia-Pacific (APAC) is thriving. This is mainly because business leaders prefer to relocate their menial tasks to BPOs throughout the region. What makes outsource call centers even more attractive in Asia?

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Magellan Solutions

FEBRUARY 4, 2021

Amidst the pandemic, call center companies in the Philippines are still thriving. The pandemic has revealed the strength of call center companies. Also their role in maintaining a social bond between consumers and businesses. But BPO is one of the industries that suffered due to COVID-19.

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Call Center BPO Outsourcing Healthcare 52

Magellan Solutions

MAY 21, 2019

For years now, the Philippines have been listed as one of the best countries to outsource BPO services from. It has maintained its crown as the number one country that offers great call center services for various businesses across the world. When did BPO start in the Philippines? billion) in revenue.

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Magellan Solutions

MAY 3, 2018

The Philippines is undoubtedly among the highly-coveted regions across the globe as far as business process outsourcing (BPO) is concerned today. Despite the somehow ‘plateauing’ growth of the industry and the challenge of automation, the Philippine call center industry continues to thrive. Ideal Location.

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Call Center BPO Business Process Outsourcing Government 69

Magellan Solutions

AUGUST 2, 2021

An introduction to value propositions by BPO companies in Metro Manila. Thus, the contact center industry in the Philippines helps clients to adapt to the changed situation. . Moreso, the industry prioritizes patient and business outcomes. . Highlighting the biggest call center company in the Philippines.

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Magellan Solutions

JANUARY 17, 2024

This shows the growing demand for business process outsourcing (BPO) services and their potential to completely transform the way businesses operate. If these problems continue, how will BPO companies maintain their competitive advantage in 2024? However, not all companies have adopted this work set-up.

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BPO Outsourcing Robotics Process Automation Regulations 52

Magellan Solutions

MAY 23, 2021

Benefits of call center outsourcing services. Businesses acknowledge that companies who outsource yield more advantages. The option to outsource maximizes flexibility in operations, entering a new market, or increasing audience reach. Outsourcing services is a common example of this. Less utility.

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Magellan Solutions

MARCH 5, 2023

The Philippines has been a favorite for business process outsourcing for many years. Call centers crowd the metropolitan, creating jobs for millions of Filipinos. Filipinos have earned a spot for providing excellent BPO services. Besides BPO, the Philippines is the best option for shared services.

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Magellan Solutions

FEBRUARY 4, 2021

BPO Philippines is Resilient During the COVID-19 Pandemic. Outsourcing BPO Philippines Amidst the Pandemic. All the businesses seem to drown due to the COVID-19 pandemic. Yet the global BPO industry in Asia continues to thrive. BPO industry in the Philippines is the country’s biggest services export sector.

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Call Center BPO Contact Center Outsourcing Outsourcing 52

Magellan Solutions

FEBRUARY 11, 2021

A Stable Call Center in Philippines Is A Great Choice For Your Business. The call center industry in the Philippines is considered as mature, fragmented, and highly competitive. This in turn creates a dynamic but fierce competition among BPO companies in the country. . IT outsourcing. Back Office.

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Magellan Solutions

JUNE 3, 2021

BPO in the Philippines have been the go-to of Telemarketing Companies NZ for a lot of reasons. For example, NZ outsourced most of their BPO needs to the Philippines. BPO is one of the most popular services NZ looks for in the country, for obvious reasons. For one, the Philippines is the call center capital of the world.

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BPO Call Center Business Process Outsourcing Outsourcing 52

Redial

JUNE 7, 2023

In recent years, Baja California has emerged as a highly sought-after nearshore destination for businesses, particularly in the realm of call centers. Cost Efficiency: Compared to on-house operations, establishing a call center in Baja California offers cost advantages while maintaining a high level of service quality.

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Magellan Solutions

FEBRUARY 8, 2021

Companies are now getting Telehealth services from their Healthcare BPO partner. With many restrictions put up by the government, staying at home becomes mandatory. It also forces businesses to limit their operations for the safety of everyone. Ways How Healthcare BPO Companies helps during the Pandemic. TALK TO US!

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Magellan Solutions

MARCH 22, 2021

Insurance BPO is a gold mine. That is why Insurance Business Process Outsourcing exists. In this article, we will discuss with you how insurance BPO can help you increase your sales. What is an Insurance BPO? A business process outsourcing company provides you with the extra body for your back-office needs.

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Magellan Solutions

MARCH 1, 2018

He added that our adequate foreign exchange reserves, declining external debt ratio, and sustained flows of remittances and revenues from business process outsourcing (BPO) industry “give investors comfort about the Philippines’ resilience to future external shocks.”. million Filipinos. million Filipinos.

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Magellan Solutions

NOVEMBER 26, 2015

With fewer opportunities for work abroad, the Philippine government has asked nursing students to consider taking up studies in related fields such as pharmacy and medical technology. Many are also encouraged to consider working for the country’s call centers that are in need of agents who have a medical background.

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Magellan Solutions

JULY 30, 2021

Let’s take a quick look at how Magellan Solutions managed to be consistent at the top spot of BPO Philippines over the last 3 years. Magellan Solutions will celebrate its 18th year as one of the best in the BPO Philippines for small and medium enterprises (SMEs). We will also show you the top BPO Philippines from 2019 to 2021.

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BPO Call Center Outsourcing Business Process Outsourcing 52

SourceFit

MAY 27, 2020

The healthcare services segment of the business process outsourcing (BPO) industry is expected to show signs of growth along with the gaming and animation sub-sectors, according to research and consultancy firm Oxford Business Group (OBG). “As Healthcare Services BPO in PH as a Promising Segment.

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Magellan Solutions

MARCH 3, 2021

Outsourcing Philippines is up and ready to face the changing global BPO landscape. The Philippines is a key player in the BPO global arena. No wonder outsourcing Philippines offers its services across all industries. Today, outsourcing Philippines has 30% market share of the global BPO industry. Government.

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CGS Inc

OCTOBER 14, 2021

Recognized for Business Process Outsourcing Solutions in a disruptive period for customer service. With optimized call center resources to serve global clients, CGS offers a unique hybrid approach through automation and live agents in its contact centers located in North America, South America, Europe, Asia and the Middle East.

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Magellan Solutions

AUGUST 13, 2021

Many call center companies in BPO Philippines focus on improving the skills of their agents this 2021. There are several ways on how BPO Philippines improve the quality of their service of their business partners. BPO Companies in Metro Manila Continues to Improve Their Decision Making Skills.

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SourceFit

JUNE 27, 2018

Philippine BPO companies are expected to add 70,000 jobs and generate $1 billion in revenues in 2018 as the workforce acquires new skills to survive the shift towards artificial intelligence (AI), according to the Contact Center Association of the Philippines (CCAP). The majority of call center jobs are middle to high-skilled.

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Jobbing BPO Call Center Business Process Outsourcing 52

Magellan Solutions

AUGUST 10, 2016

Perhaps you’ve heard that outsourcing to the Philippines delivers many benefits to entrepreneurs who are seeking cost-effective solutions for their businesses and a growing number of these business owners swear by it. Choosing the right location for your call center can affect your business in more ways than one.

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Magellan Solutions

MAY 17, 2021

This has resulted in the rapid development of BPO centers in the country. . Your business might not have the capacity to hire many employees. As a result, you may want to consider outsourcing. . Listed below are some of our outsourcing models that you may find helpful. Third-Party Outsourcing. Less utility.

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Magellan Solutions

APRIL 5, 2018

There are two countries in the world that are quite known for providing effective business process outsourcing services — India and the Philippines. Businesses that are looking to outsource services from BPO companies usually go to these countries to look for a good partner. The BPO Industry in India.

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Magellan Solutions

AUGUST 3, 2022

With the skyrocketing prices of essential goods and commodities, can you manage to cope up if there’s another bump your business might face? . While business process outsourcing (BPO) is hailed as a major economic pillar of the country, it might be jeopardized because of the rise of underground BPOs.

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Magellan Solutions

MAY 12, 2023

They take customers’ calls on behalf of the small business. Small businesses can hire virtual answering services from a reputable business process outsourcing (BPO) company. With phone answering service , you can reduce the turnaround of customers’ calls at a lesser cost.

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CGS Inc

OCTOBER 13, 2021

This certification helped to confirm the actions taken by CGS were in accordance with the guidance of the heath authorities and government regulations.”. Its AI-enriched chatbot and RPA technologies complement the customer support services provided by thousands of multilingual call center agents.

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Magellan Solutions

JUNE 20, 2022

Because of the high demand for Philippine-based outsourcing providers over the years, business process outsourcing (BPOs) has since helped increase the country’s income and stabilize the Philippine economy. As a business owner, you need to make sure that everything you do is legal. Republic Act No.

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SourceFit

JULY 18, 2011

Manila, Philippines – In less than 10 years since business process outsourcing or BPO was introduced in the Philippines, the country is now considered as the world’s number one center for voice-based services. . The BPO industry is continuously growing.

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Magellan Solutions

AUGUST 13, 2021

Find the best brand protection with BPO Philippines. Does the business process outsourcing industry in the Philippines experience any limitations to content moderation? BPO companies in the Philippines countering the limitations. The arguments advanced for a greater scope of government power do not stand up.

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Magellan Solutions

MAY 28, 2019

“Outsourcing is inevitable, and I do not think it’s necessarily treating people like things.”. Business process outsourcing, or simply called as BPO, is a term deemed outlandish, absurd, and even crazy a decade or two ago. Every business investment carries certain risks. Reduce risk.

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Magellan Solutions

JULY 14, 2021

In this article, we will discuss how outsource customer service solutions can help any type of industry succeed. We will also look at the go-to call centers of companies in the Philippines. What Industries Should Outsource Customer Service More? This is where outsourcing 3D rendering comes in. .

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Magellan Solutions

OCTOBER 1, 2020

Dubbed as the new call center capital of the world , the Philippines has become a household name among countries like the US, UK, and Canada. Positive Effects of Outsourcing Jobs to the Philippines. The future of the business process outsourcing (BPO) industry in the Philippines remains promising.

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