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Top 10 Best BPO for SMEs in Customer Service

Magellan Solutions

That’s when the best BPO companies come to the rescue! For small businesses, the best BPO partner is the cornerstone. What to Look For in an SME Customer Service BPO More than the surface, small and medium enterprises need a Business Process Outsourcing partner for customer services.

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The BPO Blueprint: An Inside Look at Magellan Solutions’ Journey to the Top

Magellan Solutions

Their blueprint teaches invaluable lessons for achieving agility and excellence in the BPO industry. The Magellan Playbook: Key Approaches for Enduring Success Magellan Solutions has refined a blueprint for excellence centered around client relationships, adaptability, and talent development. Let’s dive in!

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Do These 3 Emerging Markets Threaten BPO Philippines?

Magellan Solutions

BPO Philippines remain the top destination to outsource for business worldwide. Operational costs reduction and to boost organizational productivity prompts business leaders to outsource to BPO Philippines. This is because more and more countries intend to leverage BPO to enhance their economy. from 2021 to 2028.

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Why is Philippines BPO the Perfect Choice for Your Outsource Medical Billing Service?

Magellan Solutions

Many start-up healthcare facilities want to outsource medical billing service in order to focus on their core function. But unlike other BPO functions, any outsourced medical-related tasks require special qualifications. Filipino Healthcare Professionals and How They Can Help in Your Outsourced Billing Services.

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How Magellan Solutions Stayed on Top of BPO Philippines Over the Last 3 Years?

Magellan Solutions

Let’s take a quick look at how Magellan Solutions managed to be consistent at the top spot of BPO Philippines over the last 3 years. Magellan Solutions will celebrate its 18th year as one of the best in the BPO Philippines for small and medium enterprises (SMEs). We will also show you the top BPO Philippines from 2019 to 2021.

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Outsource Transcription Philippines: Freelancers vs BPO Employees?

Magellan Solutions

Would you go to freelancers or full time BPO employees when looking for an outsource transcription Philippines ? However, some small businesses take the affordability to the next level by outsourcing their transcription tasks to some freelancers. With this in mind, let’s discuss the pros and cons of freelancers vs hiring BPO employees.

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Why Talent Upscaling is the Main Focus of BPO Philippines This 2021

Magellan Solutions

Many call center companies in BPO Philippines focus on improving the skills of their agents this 2021. There are several ways on how BPO Philippines improve the quality of their service of their business partners. One of which is developing the skills of their agents in order to adapt with the changes in the business paradigm.

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