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Top 10 Best BPO for SMEs in Customer Service

Magellan Solutions

That’s when the best BPO companies come to the rescue! For small businesses, the best BPO partner is the cornerstone. What to Look For in an SME Customer Service BPO More than the surface, small and medium enterprises need a Business Process Outsourcing partner for customer services.

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Top 20 Best Outbound Call Centers in the Philippines (2024)

Magellan Solutions

The Philippines’ BPO industry is now considered one of the biggest suppliers of global outsourcing solutions. The noteworthy revenue earned by the BPO industries was more than $32.5 No business will miss out on any chance to tap this thriving sector to ensure its fast-track growth. billion in the year 2022.

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Why is Philippines BPO the Perfect Choice for Your Outsource Medical Billing Service?

Magellan Solutions

Many start-up healthcare facilities want to outsource medical billing service in order to focus on their core function. But unlike other BPO functions, any outsourced medical-related tasks require special qualifications. Filipino Healthcare Professionals and How They Can Help in Your Outsourced Billing Services.

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How Magellan Solutions Stayed on Top of BPO Philippines Over the Last 3 Years?

Magellan Solutions

Let’s take a quick look at how Magellan Solutions managed to be consistent at the top spot of BPO Philippines over the last 3 years. Magellan Solutions will celebrate its 18th year as one of the best in the BPO Philippines for small and medium enterprises (SMEs). We will also show you the top BPO Philippines from 2019 to 2021.

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Outsource Transcription Philippines: Freelancers vs BPO Employees?

Magellan Solutions

Would you go to freelancers or full time BPO employees when looking for an outsource transcription Philippines ? However, some small businesses take the affordability to the next level by outsourcing their transcription tasks to some freelancers. With this in mind, let’s discuss the pros and cons of freelancers vs hiring BPO employees.

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Why Talent Upscaling is the Main Focus of BPO Philippines This 2021

Magellan Solutions

Many call center companies in BPO Philippines focus on improving the skills of their agents this 2021. There are several ways on how BPO Philippines improve the quality of their service of their business partners. One of which is developing the skills of their agents in order to adapt with the changes in the business paradigm.

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Is Outsourcing Offshore Right for You? Pros and Cons

Magellan Solutions

The global BPO market is projected to reach $525 billion by 2030 , growing at over 9% annually. These companies have leveraged global talent pools and flexible workforce models to drive efficiency, innovation, and revenue growth. Outsourcing specific tasks provides more flexibility. In 2016, it also outsourced some IT tasks.