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Is Outsourcing Offshore Right for You? Pros and Cons

Magellan Solutions

As the global economy becomes increasingly interconnected, the appeal of outsourcing offshore has soared. The global BPO market is projected to reach $525 billion by 2030 , growing at over 9% annually. Companies increasingly turn to offshore providers for talent, expertise, and cost-efficiency.

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Top 10 Best BPO for SMEs in Customer Service

Magellan Solutions

That’s when the best BPO companies come to the rescue! For small businesses, the best BPO partner is the cornerstone. What to Look For in an SME Customer Service BPO More than the surface, small and medium enterprises need a Business Process Outsourcing partner for customer services.

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Virtual Receptionist Services: What, How, and Why You Need Them Today

Magellan Solutions

In addition to that, BPO companies that provide this type of services are well-equipped to handle any call volume, 24/7/365. . They can cover your reception area even after business hours, even holidays for 24 hours, 7 days a week, and 365 days a year. This is our pledge as a premier BPO company in the Philippines. .

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5 Misconceptions About Cold Calling and How Telemarketing Philippines Debunked It

Magellan Solutions

Telemarketing Philippines is obviously making a conscious effort to eradicate common misconceptions when outsourcing to a BPO company. Around 68% of businesses in the US outsourced their functions to an offshore company like telemarketing Philippines. We will also discuss how BPO companies work out these misconceptions.

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Why Do Insurers Give Up And Just Outsource Claims Processing?

Magellan Solutions

Thus, they will look for an offshore insurance process outsourcing provider to lend them industry experts. So, what difference can an insurance outsourcing company make for your business? The Insurance Business Process Outsourcing (BPO) market share in the US is around US$1.7 Obtaining and verifying information.

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Customer Service Outsourcing: Is It Important For SMEs?

Magellan Solutions

Several big corporations rely a lot on BPO companies. A lousy contact support team will pull your business down. Furthermore, a great BPO company will add more leverage for your business. There are only a few BPO companies for SMEs. However, creating a good reputation for your business is a difficult task.

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The Best & Worst Philippines Call Center Companies in 2021

Magellan Solutions

As a result, it might be hard for any start-up business owner to look for the right BPO company for their operation. . After all, low pricing is the main reason why business owners choose to outsource their function to an offshore BPO company. However, SMEs require a special system compared to big corporations.