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IBM again recognized as a Leader in the 2023 Gartner® Magic QuadrantTM for Enterprise Conversational AI Platforms

IBM Services

Key questions that clients need to ask themselves when implementing AI in their organization are: Can the technology speak the language of your business? Can it be easily integrated across systems? The solution gives users the ability to them to realize value with less training and more focus on end results.

Research 102
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The ultimate guide to 15 refund and return policies (with scripted support)

Influx

AOVUP ) Knowing the ins and outs of a company’s return policy provides customers with confidence and peace of mind when making a purchase. Use this blog as a resource to understand how different policies work and their impact on customer satisfaction. It ensures transparency, reduces uncertainty, and fosters trust. No hassle, no fuss.

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What is eSourcing? Definition

Obobo

If you’re new to eSourcing , this blog post will introduce you to the basics of the procurement process and how eSourcing can help you save time and money. When choosing an eSourcing solution, it is important to consider the needs of your company and the specific procurement processes that will be involved. What is eSourcing?

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SaaS Customer Support: 4 Facts For Customer Success

Pure Moderation

We often believe that a sale ends once the customer has brought the product or availed of the service. There’s still the matter of addressing customer concerns, such as fixing defects, warranty, return/replacements, etc. When done correctly, your philosophy can be the secret to fostering loyalty and retention.

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Bringing Zero-Defect Manufacturing Closer to Reality

Automation Anywhere

Indirect costs can be loss or reputation and brand value, which are just as serious as direct ones, as most of today’s buyers (53%) rate quality as the most important factor when making purchases (price is just 38%). Wait until failure occurs in either internal or (worse) external stages, and the costs will mount exponentially.

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CMMS vs. EAM: Two asset management tools that work great together

IBM Business Partners

Organizations are modernizing their enterprise apps, deploying more modular, intelligent systems and AI-enhanced workflows as part of broader digital transformation. Enterprise asset management (EAM) is an asset lifecycle management solution focused on optimizing the overall lifetime performance of assets from acquisition to end-of-life.

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IBM and AWS partnering to transform industrial welding with AI and machine learning

IBM Business Partners

It is the manufacturers’ job to make sure you’re sitting comfortably in your chair, your car is operating safely, and your gas is flowing when you need it. Unidentified weld defects increase warranty risks and recalls. Warranty costs and recalls—which cost the automotive industry alone an estimated 9.9