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NetSuite Customization: Transform Your ERP to Drive Business Success

Amzur

By tailoring workflows and automating tasks to match how your company actually works, you get rid of extra steps, cut down on manual data entry, and reduce the chance of mistakes. This means you can offer better service, innovate faster, and find those crucial areas where you can outpace the competition.

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3 blockers to CX success in financial services—and how to overcome them

IBM Services

Today most financial services organizations are focused on how they can deliver a better customer experience (CX). So what stands in the way of financial services organizations aiming to achieve this same goal? CX success blocker 2: Security fears hinder innovation and cloud adoption. Read any study you like to quantify this.

Service 57
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How Can Regional Insurance Carriers Harness the Power of AI?

Perficient Digital Transformation

AI enables these carriers to automate processes, improve risk assessment, personalize customer interactions, and optimize pricing strategies. By leveraging AI, regional insurance carriers can enhance their competitiveness and deliver superior services to their customers. I’m not sure they have a choice to do anything else.

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Building Global Centers of Excellence (CoEs) in GBS Organizations to Drive the CEO Agenda

Everest Group

The Global Business Services (GBS) market has witnessed improvement in performance, enhancements in role, and growth across verticals and functions over the years. Talent CoE: The talent CoE develops the strategic services, capabilities, and best practices for staffing, e-learning, and employee onboarding.

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10 Types of Innovation: What Is It, Examples, and How To Use It

Planergy Software

Offering: The offering category is all about the service that accompanies the product. How can we make our service more convenient, personalized, or affordable? Experience: The experience category is about how consumers interact with our product or service. Could you create a subscription service?

Retail 52
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Generative AI as a catalyst for change in the telecommunications industry

IBM Services

Specifically, generative AI would transform customer care, IT and network optimization and digital labor—all areas in which automation can notably help increase agility and efficiency. CSPs and NEPs usually have huge support centers and IBM has the potential to help transform workflows between all ecosystem players.

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When is the right time for enterprises to consider the modernization of their legacy apps

Amzur

Automation. Automation is one of the crucial enablers of legacy modernization and digital transformation. Automation helps businesses save employees’ time from low-value & repetitive tasks, redesign mission-critical business workflows, and adopt new business models. Performance and uptime.