Magellan Solutions

NOVEMBER 7, 2023

Outsourcing to a call center not only helps them with software development and customer service but it assists them in becoming flexible in their operations, especially during product launches and updates where they experience a peak in inbound calls. Outsource A Call Center Service To Magellan-Solutions!

Call Center 52

Call Center Outsourcing Pharmaceuticals Out-Tasking 52

Magellan Solutions

APRIL 24, 2024

Smaller businesses or those with fluctuating workloads may need help to justify the fixed costs of having a dedicated data entry team, limiting their flexibility and growth potential. We utilize a dedicated agent model, but we’re also equipped with a hybrid model that includes a shared services team to manage overflow during peak times.

Data Entry 52

Data Entry Sales Inventory Management Streamline Operations 52

Capgemini

DECEMBER 19, 2022

With the war for talent becoming increasingly competitive as employees prioritize experience over pay along with continuously changing skillsets, HR leaders have started to look at the gig economy to provide the greatest flexibility without hitting the bottom lines. People-centric, frictionless HR operations. Connect with us.

Advisory 52

Advisory Shared Services Analytics Payroll 52

ScaleHub

MARCH 9, 2022

Based on a recent study by Everest Group —a research firm focused on strategic IT, business services, engineering services, and sourcing—talent/skill shortage was ranked as the top business challenge going into 2022. In other words—issues that wouldn’t be issues with a flexible solution and workforce. Learn more.

Out-Tasking 52

Out-Tasking Flexibility Business Process Outsourcing BPO 52

Zinnov

AUGUST 30, 2022

For example, if it’s an Automation COE , then the talent needs to have hands-on knowledge of advanced digital technologies like Intelligent Document Processing, IVAs (Intelligent Virtual Agents), Low Code/No Code, Process Discovery, etc., To learn in-depth about a Center Of Excellence, click here. How to create a Center of Excellence?

Government 98

Government Flexibility Efficiency Human Resources 98

Avasant

MAY 20, 2021

As enterprises re-imagine operations for a post-COVID world, there are many key topics to consider , including cybersecurity, the workplace of the future, automation, sourcing, and innovation. Three experts will also discuss, “The Hyper Automation Age: Wiring Business for Agility and Speed.”

Advisory 40

Advisory Cybersecurity Sourcing Automation 40

SIG Speaks

FEBRUARY 1, 2022

Stakeholder Engagement has shifted dramatically over the last few years, making way for Procurement’s traditional tasks to become automated. A Flexible (and Fast!) How will Sourcing for Outsourcing and Shared Services Change Going Forward? February Microlearning by SIG University. register now. . learn more. .

Sourcing 40

Sourcing Advisory Automation Shared Services 40

SIG Speaks

FEBRUARY 1, 2022

Stakeholder Engagement has shifted dramatically over the last few years, making way for Procurement’s traditional tasks to become automated. A Flexible (and Fast!) How will Sourcing for Outsourcing and Shared Services Change Going Forward? February Microlearning by SIG University. register now. . learn more. .

Sourcing 40

Sourcing Advisory Automation Shared Services 40

Magellan Solutions

MARCH 20, 2020

Along with convenience, personalized service is one of the keys to enhancing customer experience. . While there’s nothing wrong with an automated answering service, this is not what customers prefer. Meanwhile, the email support function enables agents to confirm customers’ orders by sending an automated email about it.

Call Center 52

Call Center BPO Outsourcing Customer Service 52

SIG Speaks

MAY 2, 2022

Supply management systems, which automate the full Source-to-Settle process, sit at the intersection of most procurement and AP processes and provide a great platform to bridge the gap between the two teams and unify their processes, priorities, and efforts. How will Sourcing for Outsourcing and Shared Services Change Going Forward?

Sourcing 40

Sourcing Finance Shared Services Automation 40

Everest Group

MAY 8, 2023

The higher the automation, the greater the chance for a frictionless transfer There is no language dependency required for process delivery, or necessary language capability available in the receiving location Now it’s time to start the action. Save radical process improvement for another day Stay flexible. There will be surprises.

Jobbing 52

Jobbing Flexibility Research Management 52

Magellan Solutions

JULY 14, 2021

Making work more flexible to comply with healthcare protocols. It aims to prepare its members for a transition towards automated services. There will be offers of outsourcing and shared services opportunities for BPO and IT. This is possible with expanding service lines for development. Virtualization.

Call Center 52

Call Center Outsourcing Business Process Outsourcing BPO 52

Everest Group

MARCH 23, 2022

But with the pressure to meet the needs of their employees, many are bending to incorporate the hybrid model to avoid risking losing talent to other more flexible organizations. However, many have reservations about maintaining performance benchmarks and ensuring data security, among other concerns.

Global Business Services 52

Global Business Services Service Impact Sourcing Sourcing 52

Magellan Solutions

JUNE 5, 2021

Another pain point of this company is their limitation with their service. Unfortunately, Contact Communication is not built for flexibility. They’re only focus is inbound call center service. Signius Communication is an inbound call center service provider with more than a decade experience servicing SMEs.

Call Center 52

Call Center Offshoring Outsourcing Service 52

Magellan Solutions

FEBRUARY 24, 2022

“Shared services” are also an option for people who don’t want to sign a long-term deal. Outsourcing is a more flexible option than hiring in-house staff, but it isn’t always the best choice for every business. . Progress shouldn’t break your bank, so we keep our services flexible and competitive.

Sales 40

Sales Outsourcing BPO Out-Tasking 40