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RPA and AI In Action: Business Automation Redefined

Amzur

In today’s hyper-competitive landscape, streamlining operations and maximizing efficiency are paramount for CIOs. This is where automation comes in, offering a powerful way to elevate your business. RPA excels by taking over routine tasks such as transaction processing, payroll management, and financial report generation.

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Generative AI in Retail and CPG: Revolutionizing Operations and Customer Experience | Blog

Everest Group

Generative Artificial Intelligence (GAI) can transform multiple facets of retail and consumer packaged goods (CPG) industries, from product development and digital commerce to sales and marketing, supply chain, and in-store operations. Explore GAI’s exciting future in this blog. Contact us to speak to an analyst on this topic.

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Mattsen Kumar - Untitled Article

Mattsen Kumar

Third-party vendors and service providers can manage client requests, policies, and brand voices for quality customer satisfaction. Our blog post discusses outsourcing customer service to meet modern expectations. Effective customer service outsourcing can impact a company’s operational costs and revenue.

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Turning Good into Great: 10 Reasons to Outsource Customer Service

Mattsen Kumar

Third-party vendors and service providers can manage client requests, policies, and brand voices for quality customer satisfaction. Our blog post discusses outsourcing customer service to meet modern expectations. Effective customer service outsourcing can impact a company’s operational costs and revenue.

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HCL Commerce Customization Capabilities: Empowering Businesses with Tailored E-commerce Solutions

Perficient Digital Transformation

This blog will discuss what customization means in the context of HCL Commerce and how it’s essential for businesses to remain competitive and satisfy the wide range of customer requests. This allows you to synchronize data, automate processes, and provide a seamless experience across multiple touchpoints.

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Conversational AI use cases for enterprises

IBM Services

The emergence of NLG has dramatically improved the quality of automated customer service tools, making interactions more pleasant for users, and reducing reliance on human agents for routine inquiries. Conversational AI represents more than an advancement in automated messaging or voice-activated applications.

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Business process management (BPM) examples

IBM Services

Get the COO’s Pocket Guide to Enterprise-wide Intelligent Automation 3 main types of business process management Integration-centric BPM focuses on processes that don’t require much human involvement. Processes such as contract drafting, negotiation, approval, and execution can also be digitized and automated.