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The Resilience of the BPO Industry During Economic Crisis

NoonDalton

KPOs and Technological Influence: A New Age in Outsourcing The industry didn’t stop at simple outsourcing services; it transitioned into Knowledge Process Outsourcing (KPO), delivering value-added, domain-specific expertise in areas like legal services, healthcare consulting, and financial analysis.

BPO 52
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Business process reengineering (BPR) examples

IBM Services

Technologies such as supply chain management software (SCM), enterprise resource planning (ERP) systems, and advanced analytics tools can be used to automate and optimize processes. This might include streamlining payroll processes, digitizing HR operations or automating invoicing procedures.

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Down-to-Earth Reasons for Banks to Go for Cloud and Cloud Automation

Automation Anywhere

2) Decrease TCO Cloud computing can help financial institutions reduce the total cost of ownership (TCO) without the need to make infrastructure purchases of hardware, software, and upgrades, as well as save on the time and money required for maintenance. Data sets can be combined in one place.

Banking 98
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Data Drives Digital World Class: Finance must drive data quality to thrive as a world-class organization

The Hackett Group

Data is a key driver of Digital World Class ™ performance for finance organizations, and advanced analytics and data visualization tools are among the finance technologies with both the highest adoption levels and highest growth rates for 2022, according to The Hackett Group’s new Finance Key Issues research.

Finance 52
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Overcoming the Barriers of RPA Implementation

Automation Anywhere

Robotic Process Automation (RPA) continues to be a top trend. Leverage their bot analytics tools to pull performance data to report out on success. Limited cost savings/benefits The cost savings and benefits of RPA , whether on-premises or in the cloud over legacy, manual solutions for business, are well documented.

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Combining Intelligent Automation Techniques for Strategic Digital Transformation

SIG Speaks

When properly implemented, an organization can achieve many benefits by using IPA, such as reducing operating costs, enhancing the customer experience, reducing risk, or improving compliance adherence. . First, Robotic Process Automation, or RPA, is a tactical approach to beginning a transformative intelligent automation journey.

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Modernizing the contact center – transforming customer interactions

Capgemini

It means integrating their operations from end to end, so that everything works in a frictionless way. At Capgemini, we bring together our consultancy and technology expertise with our operational bandwidth so as to deliver smart, frictionless models such as these. Highly complex queries are routed to agents.