Four Steps to Transformation: Overcoming Buyers’ Achilles Heel in IT and BPO Deals | Blog
Everest Group
FEBRUARY 24, 2023
Here are a few examples that highlight the extent IT and BPO providers can fall short of expectations: Example 1 : A Tier 1 IT service provider was near the end of an application management service contract with a mid-sized US-based manufacturer.
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