IBM Services
SEPTEMBER 10, 2021
Today most financial services organizations are focused on how they can deliver a better customer experience (CX). So what stands in the way of financial services organizations aiming to achieve this same goal? CX success blocker 1: Lack of accountability among leadership. Read any study you like to quantify this.
Magellan Solutions
JULY 13, 2021
Government Tasks & Why E-services Are Needed For Them. E-service innovations during Covid-19 stemmed from the urgent need to share information about the virus. The pandemic has brought new needs for digital government services and more demand on existing services. Engaging people.
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Perficient Digital Transformation
FEBRUARY 2, 2023
According to Instagram , 130 million user accounts tap on shopping posts to learn more about products every month. On the other side of the token, however, prices have inflated, and for many, subscription-model goods and services are the first to be cut when trying to lower monthly expenses.
Mattsen Kumar
JUNE 9, 2021
E-commerce customer service practices are ever-evolving; often led by new technologies, these trends keep changing year after year. When these prodigal technologies and methodologies are leveraged for customer service, the entire game changes for the better. We will also be touching base with customer service improvement ideas.
Perficient Digital Transformation
JANUARY 16, 2023
Again, a financial service – credit – had been extended at the point of purchase to facilitate the transaction. . Clients want embedded finance to streamline financial processes for consumers, making it easier for them to access the services they need when they need them. Getting Your Company Started With Embedded Finance .
Planergy Software
AUGUST 30, 2022
Offering: The offering category is all about the service that accompanies the product. How can we make our service more convenient, personalized, or affordable? Experience: The experience category is about how consumers interact with our product or service. Could you create a subscription service?
NoonDalton
APRIL 1, 2024
This period saw the birth of the global IT services market, which provided not only cost benefits but also operational efficiencies. According to recent studies, the global IT outsourcing market is expected to grow significantly, reflecting the increasing reliance on external service providers to handle complex tech operations.
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