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How e-Services Transformed Government Processes & Systems This 2021

Magellan Solutions

Government Tasks & Why E-services Are Needed For Them. E-service innovations during Covid-19 stemmed from the urgent need to share information about the virus. Governments and businesses not familiar with communicating a constantly changing message of this magnitude grappled with solutions.

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Revolutionizing the Way We Pay: The Top Payment Industry Trends You Need to Know in 2023

Perficient Digital Transformation

According to Instagram , 130 million user accounts tap on shopping posts to learn more about products every month. Real-Time Payments Real-time payments (RTP) are account-to-account fund transfers that permit the immediate availability of funds to the beneficiary of the transaction.

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3 blockers to CX success in financial services—and how to overcome them

IBM Services

So what stands in the way of financial services organizations aiming to achieve this same goal? CX success blocker 1: Lack of accountability among leadership. Financial services companies know how important experience is, but CX responsibility is being scattered across the enterprise with very little accountability.

Service 57
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Boost Your E-commerce Customer Service With These 4 Best Practices & Improvement Ideas

Mattsen Kumar

Use a BCP for customer service to ensure minimum disruption. Remote Compliance Management: With an unprecedented rise in remote work, government and industry bodies have come together to revisit the existing regulations. Reduce expenditure on every FTE and use it for customer service innovation.

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What Is DeFi? How Will Decentralized Finance Impact Your Industry

Planergy Software

DeFi is an emerging digital financial infrastructure that aims to eliminate the need for central government agencies or banks to approve transactions. Many consider DeFi as an umbrella term for the new wave of financial services Innovation since it is intertwined with the blockchain.

Finance 52