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Why Do You Need to Outsource Customer Service Solutions to a BPO with Low Attrition Rate?

Magellan Solutions

While pricing and services are important factors, you should also consider the attrition or turnover rate of the BPO company. Here’s the average attrition rate of the BPO industry in the past decade: Year. Average Attrition Rate for the BPO Industry. This will give you an idea how long an agent can work for your business.

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Women in the Workforce 2022 – the Female Labor Crisis

Premier BPO

Nicole Mason, President and Chief Executive of the Institute for Women’s Policy Research , and the woman who coined the term she-cession , in reference to the 2008 mancession. million jobs lost ( NY Times ), with higher unemployment rates for women of color (Black women 16.4%, Hispanic – 20.2 %). Women accounted for 55% of the 20.5

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Everything You Need to Know About the Philippine Call Center Industry

Magellan Solutions

When businesses discuss outsourcing initiatives, it always comes down to markets specializing in BPO services like the Philippines. The Philippines has always been in a tight race with India as the best BPO services provider in the world. 2000 : The BPO industry contributed 0.075% to the country’s GDP. billion by 2022.

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A Leader In Knowledge Process Outsourcing Philippines

Magellan Solutions

This was when the Philippines were just starting to plant seeds in the BPO industry. One of the leading Knowledge Process Outsourcing jobs in the Philippines is in the finance and banking sector. By 2008, the country had over 50 animation companies. Knowledge outsourcing process vs. BPO. Its services are a subset of BPO.

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The Leader Of KPO Companies In The Philippines

Magellan Solutions

This was when the Philippines were just starting to plant seeds in the BPO industry. BPO companies in manila city and the KPO services offered. One of the leading Knowledge Process Outsourcing jobs in the Philippines is in the finance and banking sector. By 2008, the country had over 50 animation companies. .

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Philippine Laws on Outsourcing

Magellan Solutions

Due to this, the Philippine government developed initiatives to protect and promote the BPO industry, in accordance with Philippine law. . To protect both the employees and the BPO companies and the industry. Philippine Laws for the BPO Sector. The BPO industry did a lot to help the economy of the Philippines.

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What to expect? Slow Growth vs Recession?

Premier BPO

So even if the number of new job openings is reduced by 20% and layoffs are increased by 20%, the US labor market will still remain tight. Nouriel Roubini, NYU professor and CEO of Roubini Macro Associates, who earned himself the title of Dr. Doom for predicting the crash of housing market in 2007 and 2008 thinks that it is likely that U.S

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