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Why Do You Need to Outsource Customer Service Solutions to a BPO with Low Attrition Rate?

Magellan Solutions

In searching for outsource customer service solutions , you must consider how long an agent stays in the company. Outsource customer service solutions offer a wide range of benefits to any SMEs. However, how can you fully maximize the affordability of outsourcing? Average Attrition Rate for the BPO Industry.

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A Leader In Knowledge Process Outsourcing Philippines

Magellan Solutions

Over the past decade, the Philippine outsourcing sector has significantly matured. This is what is also known as Knowledge Process Outsourcing (KPO). . This was when the Philippines were just starting to plant seeds in the BPO industry. 2018 recorded that KPO holds over 40% of the outsourcing market in the country.

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Philippine Laws on Outsourcing

Magellan Solutions

Philippine Laws on Outsourcing – Here’s What You Need To Know. The Philippines is one of the largest and most well-known places in the world where people outsource work. Because of this, the Philippine laws on outsourcing are very important. To protect both the employees and the BPO companies and the industry.

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Everything You Need to Know About the Philippine Call Center Industry

Magellan Solutions

When businesses discuss outsourcing initiatives, it always comes down to markets specializing in BPO services like the Philippines. The Philippines has always been in a tight race with India as the best BPO services provider in the world. 2000 : The BPO industry contributed 0.075% to the country’s GDP. billion by 2022.

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The Leader Of KPO Companies In The Philippines

Magellan Solutions

A leader in knowledge process outsourcing philippines. Over the past decade, the Philippine outsourcing sector has significantly matured. This is what is also known as Knowledge Process Outsourcing (KPO). . This was when the Philippines were just starting to plant seeds in the BPO industry. But even this has expanded.

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Outsourcing as Business Strategy During Recession

Magellan Solutions

In a changing economy, selective outsourcing enables you to develop more adaptable expenses. Why are Outsourcing and Recession Related? million jobs were lost. And one in demand innovation that businesses of all sizes are jumping into is outsourcing. In fact, Apple is still outsourcing to date. .

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The Relationship of Philippine Outsourcing and Philippine Economic Growth

Magellan Solutions

Remittances from overseas Filipino workers and the business process outsourcing (BPO) have helped give the economy a much-needed boost. The BPO industry, in particular, is the fastest-growing one in the Philippines today. Export revenue has increased dramatically between 2008 and 2014, with figures reaching $18 billion.