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10 Ways To Improve Customer Service In Higher Education

31 West

They need to hire the right personnel and invest in modern technologies. They need to improve response time and use a multiple-channel support approach. The modern generation is tech-savvy and they expect the same from you. Your team needs consistent training to make sure they understand modern trends.

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Payroll + Tax in the Philippines: An Overview for Global Employers

Velocity Global

This guide outlines everything you should know about payroll and taxes in the Philippines. Learn about mandatory employer contributions, payroll administration options, and how to avoid the risks of noncompliance. Then add the total annual payroll taxes you must pay on your employee’s behalf.

Payroll 98
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Busting Myths about Outsourcing with Reality

Premier BPO

We recently recorded a live stream on the topic of busting myths about outsourcing. While outsourcing has become a popular topic of discussion with today’s economic climate and labor challenges, some firms are hesitant to engage an outsourcer, often due to misconceptions held since the early days of outsourcing.

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The Complete Guide to Employee Cost: How to Calculate the Cost of an Employee

Velocity Global

With a strategic approach, your employee cost calculations can help you make the right decisions for your company. This guide covers everything you need to know about calculating accurate employee cost and offers key tips for how to reduce per-employee expenses. How Do You Calculate Employee Cost of Living?

Payroll 97
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How Executive Coaching can Help CEOs Remain Accountable

NoonDalton

Executive coaching is so effective that it received about 1.5 What is it about executive coaching that makes it so appealing to CEOs? What do they expect to gain? What do they expect to gain? What is Executive Coaching? They will assist you in developing a strategy and will keep you on track and accountable.

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How To Outsource Customer Service [4 Steps You Need To Know]

Pure Moderation

Are you wondering how you should outsource customer service? Or perhaps wondering how an outsourced staff can cut costs significantly, saving you money and resources, and providing better customer retention for your customer base? In other words, the quality of service is in the hands of an outsourcing team.

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THE SOCAP RECAP – Finding New Pathways to CX

Premier BPO

Our leadership was present at all the major industry sessions and gave insights into the event’s happenings, revealing what the experts had shared: industry best practices, emerging CX trends , and lessons learned from last year. Session by Sylvie Di Giusto – You Have 7 Seconds. Excellence – How do you show this?

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