Magellan Solutions

MAY 3, 2022

Companies that outsource call centers have one thing in common: they know the significance of building and maintaining good customer relationships. In Microsoft’s State of Global Customer Service Report , 95% of respondents named customer service as an important factor in choosing and being loyal to a brand. Utility Sector.

Call Center 81

Call Center Outsourcing Offshoring Banking 81

Magellan Solutions

JULY 17, 2021

Let’s check some insurers’ responsibility and why it is practical to just outsource claims processing. Outsource claims processing has become a reliable solution for insurance companies wanting to optimize their operation. . There are a lot of factors why many insurers tend to rely on a third-party service provider. .

Insurance 52

Insurance Outsourcing Call Center BPO 52

Magellan Solutions

APRIL 16, 2020

Outsourcing can benefit businesses of all industries and sizes, especially during challenging times. For US companies that outsource offshore, one of its greatest benefits is additional support during recessions. In fact, a lot of key industry players are taking advantage of offshore outsourcing. Procter & Gamble.

Outsourcing 82

Outsourcing Offshoring Sales Manufacturing 82

Metasource

APRIL 4, 2023

Business process automation (BPA) refers to the use of technology, such as workflow automation, robotic process automation (RPA) and artificial intelligence (AI), to perform repetitive tasks that would otherwise have to be completed by knowledge workers who could be completing higher value work. That’s an 80% cost reduction.

Automation 52

Automation Robotics Process Automation Out-Tasking Reduced Costs 52

Magellan Solutions

MAY 6, 2020

Companies that outsource call center ops have one thing in common: they know the significance of building and maintaining good customer relationships. In Microsoft’s State of Global Customer Service Report , 95% of respondents named customer service as an important factor in choosing and being loyal to a brand. Utility Sector.

Call Center 52

Call Center Outsourcing Offshoring Banking 52

Magellan Solutions

MAY 28, 2020

The data management process consists of different types of operations. It involves tasks, such as data entry , data processing, data mining , data verification, and data cleansing. Data management can be performed by employees within an organization, or outsourced to a third party service provider. Outsourcing .

Healthcare 52

Healthcare Management Data Entry Outsourcing 52

Magellan Solutions

AUGUST 6, 2021

But now, many companies that outsource to Philippines also have their eyes on their non-voice services. In this article, we will discuss some unknown functions that SMEs can outsource to the business process outsourcing industry in the Philippines. Staff Leasing Services. Accounts Receivable Services.

BPO 52

BPO Service Call Center Accounting 52