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Outsourcing Policy Management: How BPO/Call Centers Can Help Companies Streamline their Operations

Redial

One way to achieve this is through outsourcing policy management. Outsourcing this service allows companies to focus on main activities like keeping track of service and product innovation while delegating the management of their policies to experienced professionals.

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The Impact of Nearshoring in Supporting Manufacturing Sustainability

Ivemsa

Though manufacturers are making great strides to improve their eco-friendliness and maintain compliance per government regulations and consumer satisfaction, it takes time. An automatic way companies can contribute to manufacturing sustainability is through nearshoring. The close proximity between the U.S.

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Are You Getting the Most Out of Your Nearshore Digital Transformation Partner?

Future of Digital Sourcing Nearshoring

Related news: There’s Plenty of Room at the Table for Nearshore and H-1B Visa Holders Given the supply chain disruption, business shut-downs and economic uncertainty caused by COVID-19, it’s never been clearer — doing business closer to your own shores is coming back into vogue. Hire team members not just nearshorers.

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How Much Can You Expect to Spend for Nearshore IT Services?

Future of Digital Sourcing Nearshoring

Nearshoring digital transformation projects is becoming the fastest route to success for today’s businesses given the great worker resignation and the tech talent shortage, says Carlos Meléndez, COO and Co-Founder of Wovenware. He shares four key considerations to select the right nearshore partner.

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What Is Nearshoring and How You Can Benefit from It

TMS

To understand what nearshoring is, first it’s necessary to understand what offshoring is. In recent years, nearshoring has become more and more common. So, what is IT nearshoring, and why it is so common? What are the pros and cons of using nearshoring? Nearshoring has a more specific connotation.

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The Importance of Employee Training in Call Centers

Redial

Here are some good practices, like role play, metrics to track in call centers, and information related to work culture, nearshore call centers, and outbound methods. That way, they can develop a strong training program covering all aspects of the job or a specific area. Because if they believe in it, they can transmit that enthusiasm.

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What is outsourcing to Mexico?

Intugo

What is outsourcing to Mexico? What is outsourcing to Mexico is a question that many have. Outsourcing to Mexico is a concept that has become increasingly popular over several decades. In addition, with the rise of the startup ecosystem, outsourcing to Mexico provides entrepreneurs with international high-tech talent.