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How to know if your company needs a call centerĀ 

Redial

Because of all the competition within markets, companies are constantly striving to meet customer expectations and deliver exceptional service. If you find yourself grappling with increasing customer queries, growing costs, or the need for streamlined processes, it may be an opportune moment to consider implementing a call center.

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8 Secrets to Improving Customer Service in the Insurance Industry with Outsourcing

Magellan Solutions

8 Secrets to Improving Customer Service in the Insurance Industry with Outsourcing If customers do not get satisfactory service, they easily switch to other competitors. In order to keep up with the changing needs, improving customer service in insurance is one of the top priorities of businesses.

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Hybrid Connectivity: Unlock Multicloud Benefits

Perficient Digital Transformation

Hybrid connectivity is a networking approach that combines private and public cloud resources to create a unified infrastructure. By using a combination of on-premises data centers, private connections, and public cloud services, businesses can improve performance, security, and reliability while reducing costs.

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Offshore Software Development Rates by Country: Finding the Best Countries for Your Project

Groove Technology

Offshore software development has become increasingly popular in the digital era, offering businesses the opportunity to access a global talent pool while reducing costs. These factors play a crucial role in determining the cost of offshore development services and can significantly impact the overall pricing structure.

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Staff augmentation vs outsourcing: whatā€™s the best fit for you?

The Scalers

Staff augmentation is a model organisations use to hire temporary help to meet sudden demand. For example, a US-based business outsources its IT support services to a tech team in Pakistan. Besides compensation, youā€™ll reduce costs because you wonā€™t need to spend on infrastructure, training or onboarding.

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Storage Cascading Can be the Answer to Making Reverse Cloud Migration Work

CDS

There is always technical innovation emerging on the horizon while IT teams focus on maintaining service levels amid the challenges of more applications, more data and more customers. Yesterdayā€™s optimal infrastructure is todayā€™s legacy hardware. CIOs are chartered with providing maximum services at minimum costs.

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Optimizing cost using spot instances

Infosys Consulting

A key discipline in public cloud computing is cost optimization, which refers to the process of managing and minimizing the expenses associated with running compute workloads using cloud services. One important cost-saving component, which has emerged are spot instances. What are spot instances?