Zinnov

FEBRUARY 10, 2022

by Sid Jatia, General Manager, Global Retail & Consumer Goods, Microsoft; Rajat Kohli, Partner, Zinnov. A common reason people tend to go the D2C route is because businesses need to pay less exorbitant margins to retailers to drive distribution. Buying patterns are influenced by convenience and immediacy. The Motivations.

E-Commerce 75

E-Commerce Retail Sales Operational Costs 75

Perficient Digital Transformation

JANUARY 16, 2024

Even the healthcare industry, which has long enjoyed some of the highest trust ratings among the public, has also seen a drop in consumer confidence. Hospitals, hospital emergency rooms and nursing homes saw significant drops, with nursing homes last in consumers’ assessments of the healthcare industry.

Healthcare 52

Healthcare Jobbing Retail Insurance 52

Magellan Solutions

APRIL 15, 2021

It doesn’t matter if you have a lot of CSR in your arsenal. The BPO industry will likely improve your business model. They’d rather take a risk in improving their product than outsourcing. After all, they are not expecting too much customer service inquiries. We will run by some numbers to support the benefits of the service.

Customer Service 52

Customer Service Outsourcing Service Call Center 52

Magellan Solutions

JULY 28, 2021

Why is omnichannel retail valuable? In research conducted by BigCommerce and Retail Dive in 2020, 46% of retail executives said they planned to increase their investment in omnichannel retailing moving forward, compared to their plans prior to COVID-19. More retailers are vying for online attention.

Retail 52

Retail E-Commerce Sales Inventory Management 52