Forecasting the Future: Key Trends Reshaping CXM Outsourcing in 2024 | Blog
Everest Group
APRIL 11, 2024
Discover five key trends that will impact the CXM industry going forward by reading on, or get in touch. Economic uncertainties, unfavorable exchange rates, and mounting financial pressures compelled many enterprises to tighten their belts, leading to reduced spending on CXM services.
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